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CJagg1
Beginner
238 Views

I think I'm having problems with the SATA ports on my DQ67SW motherboard. The CD/DVD drive works for CDs but does not work for DVDs.

The problem started when I installed a new SSD. Research on the net shows that Intel identified a problem with this motherboard in 2011.

 

https://www.intel.co.uk/content/www/uk/en/support/articles/000006969/boards-and-kits/desktop-boards....

 

The advice on the webpage is to contact the pc manufacturer but this is impossible. SATA connections are as follows: SATA0 has SSD, SATA1 has HDD, SATA3 has CD/DVD. I've tried different CD/DVD drive units that work in other PCs.

 

Is there anything I can do? Any advice would be welcome. Thank you.

0 Kudos
8 Replies
AlHill
Super User
97 Views

What bios version?

Also, this board is discontinued and not supported, and well past its warranty.

 

Doc

 

 

CJagg1
Beginner
97 Views

SMBIOSBIOSVersion

SWQ6710H.86A.0061.2012.0210.1130  

 

It is an old board but has worked fine up until I added a new SSD recently.

 

AlHill
Super User
97 Views

0070 is the latest bios, if you can find it. It may help, it may not.

 

I would be tempted to use a pata CD/DVD, or purchase a PCIe card with sata ports and use the cd/DVD on that.

 

@n.scott.pearson​ may have some suggestions.

 

Doc

 

CJagg1
Beginner
97 Views

Thanks Doc

 

@n.scott.pearson had same ideas as you. Had a bit of success with PATA CD/DVD drive unit.

n_scott_pearson
Super User Retired Employee
97 Views

At this point, I can only think of three options:

 

  1. Abandon the motherboard.
  2. Get a SATA-to-USB adapter that allows you to connect the CD/DVD drive to one of the boards internal (or external) USB connectors. Here's an example: https://www.amazon.com/Bipra-SATA-Adapter-Power-Drive/dp/B001A5SK56
  3. Get an add-in SATA controller and connect the CD/DVD drive to it. Here's an example: https://www.amazon.com/ELUTENG-Express-Expansion-Controller-Adapter/dp/B07SZS2DCT.

 

Option 3 is the simplest and most cost-effective solution.

 

Hope this helps,

...S

CJagg1
Beginner
97 Views

Thanks ...S

 

  1. Bit too drastic
  2. Already tried it, and have just tried it again. CD plays but not DVD. However did same with a drive with PATA data cable and it worked perfectly.

So not working through SATA through USB but working with PATA through USB. Still trying to get my head round it. Think It'll be a long night.

 

Any more thoughts would be welcome.

 

CJ

 

CJagg1
Beginner
97 Views

Problem resolved

 

Swapped SSD, HDD and CD/DVD SATA connections on motherboard and all of a sudden every thing worked. Loose connection? I don't know. Anyway I'm not changing it now it's working.

 

My thanks to all who offered advice.

 

CJ

AlHill
Super User
97 Views

Glad you have it working.

 

Doc

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