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Install Error Desktop Control Center & Non-functioning Desktop Utilities - BX2

RPitt2
Beginner
991 Views

D975BX2 XP Pro SP3: Downloaded and installed latest 975 chipset INF. Before I did this Intel Desktop Utilities were working fine. After I installed the new chipset INF Desktop Utilities stopped working: Now I get only a strange distorted version of the menu. Uninstalled and reinstalled -- same problem. Then I attempted to install Intel Desktop Control Center -- correct version for my board and OS. First my antivirus software (Kaspersky Pure) attempted to block some of the DCC drivers as possible malware. After I unblocked these the installation hung for a long time, then I finally got an error message telling me that the installation has failed. I tried uninstalling and reinstalling Desktop Control Center -- same problem. So now I have neither Desktop Utilities for the Desktop Control Center. Any advice? Thanks!

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Silvia_L_Intel1
Employee
135 Views

Lendall, I am sorry to hear you are having problems with your system but let me help you.

I was able to see that the latest version available for your motherboard on the downloadcenter.intel.com is 3.0.15.063.

On the following link you will be able to find all versions, so please choose the Operating System you are using and check if it is the correct version. https://downloadcenter.intel.com/SearchResult.aspx?keyword=%22%22intel+desktop+utilities%22%22 https://downloadcenter.intel.com/SearchResult.aspx?keyword=%22%22intel+desktop+utilities%22%22

If you want to try the latest version available for your OS, you may need to manually uninstall the older version, reboot the computer, and then install the desired version.

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