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JDe_L5
Beginner
1,709 Views

Intel DH55TC stuck on boot loop after Firewire PCIe card installed

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Hello!

I have a problem with my desktop computer on DH55TC motherboard. I've just bought a Firewire PCIe card and can't boot now.

When I push the power button, the fan starts spinning and after about 5 seconds everything turns off. After a few seconds the system starts again and turn off so it's stuck on a loop. No video signal while this happens and sometimes there are 2 beeps looping (no video signal). Sometimes it displays the Intel logo startup screen but can't continue with boot process or get into the BIOS with F2 key. If I unmount the Firewire PCIe card, everything works OK.

My setup is like this:

Intel Core i5-750 2.66 processor

RAM 8 GB (1x4GB, 2x2GB).

ATI Radeon HD 4650 1 GB (PCIe x16 port)

Momentus XT 500GB Hybrid HDD

DVD-RW Drive

Hyper Tx3 Processor Cooler

600W Power Source

I've already updated the BIOS (TCIBX10H.86A), tried to boot without HDD and separate RAM modules with no results.

PCIe card model is Manhattan 160353.

Any hints to solve it?

Thank you.

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1 Solution
Kevin_M_Intel
Employee
184 Views

JuanJ,

Let me help you with this problem you have.

All the information you have provided is very helpful and complete but there are some other steps I want you to try. The BIOS version you posted does not reflect the exact version so I would like you to do the BIOS update using the F7 method.

Here you have the instructions:

http://www.intel.com/support/motherboards/desktop/sb/CS-030144.htm http://www.intel.com/support/motherboards/desktop/sb/CS-030144.htm

Also it is important to mention that there may be a compatibility issue with the card. Have you tested other cards? When you connect a different PCI card besides the dedicated video card what happens?

View solution in original post

4 Replies
Kevin_M_Intel
Employee
185 Views

JuanJ,

Let me help you with this problem you have.

All the information you have provided is very helpful and complete but there are some other steps I want you to try. The BIOS version you posted does not reflect the exact version so I would like you to do the BIOS update using the F7 method.

Here you have the instructions:

http://www.intel.com/support/motherboards/desktop/sb/CS-030144.htm http://www.intel.com/support/motherboards/desktop/sb/CS-030144.htm

Also it is important to mention that there may be a compatibility issue with the card. Have you tested other cards? When you connect a different PCI card besides the dedicated video card what happens?

View solution in original post

JDe_L5
Beginner
184 Views

Kevin,

The update I applied was version 4800 (Latest, release date: 12/06/2011) with the express method (Windows Installer).

I don't have another PCIe cards to check the port, I've only used the PCI (not PCIe) before with no problems.

I'll try the update it with the F7 method and I'll tell you how it works.

Thanks a lot for your help.

JDe_L5
Beginner
184 Views

Thank you very much, Kevin.

Looks like express update method did not work well. Tried it with the F7 key method and my PCIe card is now recognized

Boot went very slow after update but I've read over the Internet it was the network boot option, I disabled it and everything is fine now.

Thanks again!

Kevin_M_Intel
Employee
184 Views

Nice! I am happy to hear it is good to hear is working.

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