Hi fellow Intel users.
I've had this board for about 3 years now and it has been good to me with one major exception.
The problem is that when I try to connect another usb device, it won't work, however if I disconnect an existing one the port I recently added a connection to will start to work.
It only became a real problem recently as I suddenly have many USB devices I need to use at the same time.
I have the following usb devices currently connected and working:
1) TP Link Internet Usb Adapter
2) Focusrite Saffire 6 Audio Interface
3) Logitech Wireless Mouse and Keyboard
and when I try to add, for example, my Numark Mixtrack Pro 3 it does not work unless I disconnect any of the above items and vice versa.
Any advice, solutions or workarounds are greatly appreciated.
Please start by updating to the latest motherboard BIOS
https://downloadcenter.intel.com/download/22273/BIOS-Update-BLH6710H-86A-?product=50098 Latest version 0160
I would recommend following some troubleshooting steps for USB issues:
Let me know your findings after BIOS update.
Hi Allan, very sorry about the late response, I have an exam to sit this week.
Thank you for the suggestions, I have tried updating BIOS recently to solve the same issue however at that time I was only able to find an earlier version (146) to that what you posted.
I will get back to you as soon as I get some time to try the suggestions.
Hi Allan, thanks for your patience.
I updated the Bios from the link you provided, but the same symptoms persist. Functionality of the additional device only returns when I disconnect an existing device. When I disconnect my audio interface the DJ controller gains full control, when I disconnect my wireless keyboard and mouse it starts up just fine but my Dj software is freezing (I hadn't noticed this before), and when I don't disconnect any of my existing devices and connect the DJ controller it gets power but is not recognized at all.
I suppose I will try these methods.
http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005860.html Troubleshooting USB Issues on Intel® Desktop Boards
I am glad you are back.
I was thinking a BIOS update will help, that's unfortunate.
The problem is that you have a legacy product with no more driver support. Please give a try with audio troubleshooting information you have linked previously.