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RSand9
Beginner
1,332 Views

Intel DP35DP black screen

Hi!

I have a Intel DP35DP (latest bios), intel E5300 and 4GB RAM(2*2GB);

The pc worked well until several days ago. Now it just boot onto a black screen (with an underline in the top left corner).

I tried to reinstall the bis (wtih the .bio file and the bios jumper out) but it does nothing.

I removed the cmos battery for over an hour, etc.

What can I do now?

Thanks,

Robert.

0 Kudos
3 Replies
Kevin_M_Intel
Employee
55 Views

RSand9
Beginner
55 Views

As I said. I try to recover the BIOS using the .bio file but id does not start the recovery process.

Kevin_M_Intel
Employee
55 Views

Besides those steps, you can try a different monitor and cables but if the troubleshooting steps from the links above don't fix the issue, I would recommend you contacting your local support:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

Kevin M

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