Intel® Desktop Board D102GGC2

[BCurt2]

I don't know if im placing this in the right place.

I removed the mother board from the case and put it back in. After that it wont give me an vga output. The only way to start the pc is if the connector is in the reset pins not the normal pins but it still wont start.

[Silvia_L_Intel1]

Hello Flipperflies, thanks for contacting us through the Intel Communities.

Regarding your issue, could you please remove the motherboard from the case again and test it?

Which is the current BIOS version? You could try to reinstall the same version or check if there is a newer file

When you mentioned "the connector is in the reset pins not the normal pins" which pins are you talking about?

[BCurt2]

I removed it from the case and same thing.

The pins im talking about are according to this: http://downloadmirror.intel.com/15112/eng/D102GGC2_ProductGuide_English.pdf http://downloadmirror.intel.com/15112/eng/D102GGC2_ProductGuide_English.pdf

page 38. Pins 5 and 6 to start up the pc.

And what do you mean by BIOS version?

[BCurt2]

i changed the start button out and now it starts up in the normal pins but still no output.

[Silvia_L_Intel1]

Are you able to access the BIOS screen? What you need to do is press the F2 key before the system access Windows.

Please check the picture bellow. You will be able to see which is the BIOS version you are running once you access to that page. Please let me have the number you got after the 86A.

[BCurt2]

I cant do that, I don't get a video output

[Silvia_L_Intel1]

would you please try to perform a BIOS recovery installing BIOS version 1074? https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=11740&ProdId=2367&lang=eng&OSVersion... https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=11740&ProdId=2367&lang=eng&OSVersion...

You would need to save the .bio file on a thumb drive and follow the steps on this URL http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm Desktop Boards — Instructions for Recovery BIOS update

[BCurt2]

I cant tell if it working because no video output

[Silvia_L_Intel1]

I know you have no video, but can you try and leave the system for about 20 minutes and then test it again?

If the issue persists and if the motherboard is still under warranty please get in touch with our warranty team to replace the unit. http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport