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idata
Community Manager
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Intel G35 Express driver stopped responding - Windows 7, DG35EC desktop board

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Recently upgraded our machines to Win 7 32-bit. Four of our computers with the DG35EC desktop board and G35 Express onboard video are consistently crashing. The screen goes black, then comes back on with a message, "Display driver stopped responding, and has recovered" or something to that effect. Most often, the computer then goes to a blue screen and soon reboots itself.

These computers are using the latest Intel BIOS for this motherboard, and the problem actually occurs worst when I have the most recent Intel Video driver installed (15.12.75.4.1930). When I roll back to the driver from May 2009, the problem occurs less frequently, but is still common.

Has anyone got any ideas? Are there any plans to update this driver? These computers worked just fine with Windows XP. We don't use graphics intense software, and the crashes happen with normal usage of Explorer, usually within 10 minutes of booting.

Thanks for any insights...

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idata
Community Manager
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There are no intentions from Intel to develop new drivers for Windows 7 due to discontinuance of the board. Thank you for your understanding:

 

http://www.intel.com/p/en_US/support/highlights/dsktpboards/dg35ec Support for the Intel® Desktop Board DG35EC

http://www.intel.com/support/motherboards/desktop/sb/CS-008326.htm Desktop Boards — Supported operating systems

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idata
Community Manager
126 Views

There are no intentions from Intel to develop new drivers for Windows 7 due to discontinuance of the board. Thank you for your understanding:

 

http://www.intel.com/p/en_US/support/highlights/dsktpboards/dg35ec Support for the Intel® Desktop Board DG35EC

http://www.intel.com/support/motherboards/desktop/sb/CS-008326.htm Desktop Boards — Supported operating systems

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idata
Community Manager
125 Views

My best advice based on a bunch of hours of testing:

Roll your BIOS back to ECG3510M.86A.0084.EB and turn off AERO by going to Personalize and selecting a BASIC theme. Grab the latest Motherboard Video Drivers and Chipset Utilities and it should stop most of the crashing. You may still see some unusual screen states when the screen saver kicks in. Things like partial browser displays.

There appears to be some serious problems with the DG35EC BIOS and video drivers when you load WIN7. I have tested all of the drivers up to current and they all fail with Win7 after 86A.0084.EB in the same way.

You may have better luck getting a 3rd party video card and not using the DG35EC on-board video.

I have two of these systems and they both have the same problems and fail the same way. Intel's decision not to support Win7 with this motherboard and its processors given its market timing of this product is a big black eye in my book. My systems built after these two are ASUS boards for that reason. They run just fine with Win7.

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