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idata
Community Manager
1,971 Views

Intel(R) gigabit network adopter needs further installation?! PCI\VEN_8086&DEV_10f0&SUBSYS_00008086&REV_05...... can any one help? Intel for unknown reason does not recognise the original Intel adopter in my computer!

ntel(R) gigabit network adopter needs further installation?! PCI\VEN_8086&DEV_10f0&SUBSYS_00008086&REV_05...... can any one help? Intel for unknown reason does not recognise the original Intel adopter in my computer! hence i have difficulties connecting to internet.

Thnx

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16 Replies
idata
Community Manager
81 Views

Hello percyvale,

 

 

Thank you for contacting Intel.

 

 

In order to point you to the correct driver, please provide additional information below:

 

 

1. Computer or Motherboard Model:

 

2. Operating System:

 

 

Awaiting your reply.

 

 

Sincerely,

 

Sandy
idata
Community Manager
81 Views

hi Sandy,

Thnx 4 ur prompt reply. Info u requested r as follow:

Motherboard: Intel DP55WG

OS WIN 10

Additional info r as follow:

processor Intel(R) core(TM)i7 CPU

BIOS version Intel Corp. KGIBX10J.86A.3206..........

Network adopters Intel(R) 82578DC Gigabit Network Connection

Modem that PC is connected to "NETGEAR 300WiFi Modem Router with built in ADSL2"

PC does not start with modem connected as PC make one beep then three consecutive beeping! modem disconnected computer can be started, however with no connection to the net while modem is connected; message "Network adopter needs further installation"! reboot computer with modem connected, computer starts and connected to the net!?

Regards

Percyvale

idata
Community Manager
81 Views

Hi Percyvale,

 

 

Thank you for your information.

 

 

The Intel DP55WG Motherbaord and 82578DC Network Connection do not have Windows* 10 drivers. However, here are the few fixes you may try:

 

 

1. Update Windows* 10 hot fix:

 

https://support.microsoft.com/en-us/kb/3156421

 

 

2. Try installing Windows* 8 Driver:

 

https://downloadcenter.intel.com/download/21642/Intel-Network-Adapter-Driver-for-Windows-8-?product=...

 

 

Hope the above recommendations will help fix your network connection.

 

 

Sincerely,

 

Sandy
idata
Community Manager
81 Views

Hi Percyvale,

 

 

Good day.

 

 

I would like to check if you are able to fix the network connection with the recommendations.

 

 

Sincerely,

 

Sandy
idata
Community Manager
81 Views

Hi,

Unfortunately I can no longer start my computer to check if your recommendations could work.

Regards

Percyvale

idata
Community Manager
81 Views

Hi Percyvale,

 

 

Oh, sorry to hear that. Would you like to troubleshoot the system further? I can move this thread to our motherboard support.

 

 

Sincerely,

 

Sandy
idata
Community Manager
81 Views

hi,

yes please. the network connection due to continuous boot & reboot has costed me a power unit and now the computer does not start!? is there a remedy that u can provide for me to start my computer?

Regards

Percyvale

idata
Community Manager
81 Views

Hi Percyvale,

 

 

I will move this thread to our desktop support for further troubleshooting. Thanks.

 

 

Sincerely,

 

Sandy
idata
Community Manager
81 Views

Hi Percyvale,

 

 

You have a legacy product; according to the list of supported Operating system, there are no divers for Window® 10 using this board.

 

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005640.html http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005640.html

 

 

To better understand could you please explain me, this part of your comment: (the network connection due to continuous boot & reboot has costed me a power unit and now the computer does not start!)?

 

 

Regards,

 

Hellen.

 

idata
Community Manager
81 Views

Hi Helen,

Every attempt to start my computer resulted in one beep with three continuous beeps! Remedy was to disengage modem and reboot till I get computer working. As the problem persisted more "boot & reboot" were required to get the computer started. I eventually encountered with continuous beeping problem & and despite all attempts computer by itself was performing a loop "boot & reboot" ?! so I was told by computer maintenance guy that power unit has to be replaced. after replacing power unit at a considerable cost, few days later the problem resurfaced with beeping sound again. I am now despite all my attempts unable to even start the computer!

Regards

Percyvale

idata
Community Manager
81 Views

Hi Percyvale,

 

 

I suggest you to test your computer using one memory stick at the time, in both slots; also if you could try with another stick would be great.

 

Please let me know the outcome.

 

 

Regards,

 

Hellen.

 

idata
Community Manager
81 Views

Hi Hellen,

I have tried this technique before to no avail! I have swapped memory sticks places. "pls note I have 4 memory sticks" total 25 GB RAM . I have also taken out battery from mother board, have rested it for 10 minutes before putting it back in its place! However, I took your suggestion on board, and took 4 memory sticks out and started computer with one memory stick to no avail.

I welcome any other suggestion, and thanking you for your help.

Regards

Percyvale

idata
Community Manager
81 Views

Hi Prcyvale,

 

 

I suggest you take a look into the following links, and follow the troubleshooting steps there.

 

No Boot Processor and Memory Issues for Intel® Desktop Boards:

 

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005674.html http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005674.html

 

 

Troubleshooting No Boot Issues for Intel® Desktop Boards:

 

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005660.html http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005660.html

 

 

Let me know if it helps you.

 

 

Regards,

 

Hellen.

 

idata
Community Manager
81 Views

 

Hi Prcyvale,

 

 

I have been checking this thread and I was wondering if the information provided helps you.

 

 

Regards,

 

Hellen.

 

 

idata
Community Manager
81 Views

Hi Hellen,

Many thanks for your concern. I have managed to overcome my problem by installing a new Gigabyte network adopter.

Percyvale

idata
Community Manager
81 Views

Hi Percyvale,

 

 

It is a pleasure, if there is anything else you need, do not hesitate to contact us back.

 

 

Regards,

 

Hellen.

 

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