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Community Manager
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Intel Utilities HD Setup Limitation

 

Hi,

I changed the configuration of my 2 HDs in BIOS to RAID. Now, Windows 7 (x64) sees this hardware setup as an Intel RAID 0 Volume SCSI Disk Device. The result is the Intel Extreme Tuning & Desktop Utilities will not show the physical disks anymore.

Another problem is with the Intel Integrator Assistant that does not start. An error message appears saying that an error occurred, and asking to close the application and try again. In fact this software has never worked with my DP67BG motherboard, not even without applications installed.

My setup: DP67BG, i5-2400, 8 GB, 2x500GB WD Caviar-Blue HD, Nvidia GTX-580. Windows 7 Pro (x64).

Any ideas?

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4 Replies
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Community Manager
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Hello Betkro,

 

I understand that you are experiencing problems running the Intel® Integrator Assistant on your Intel(R) Desktop Board DP67BG.

In regards to your inquire, I recommend you to uninstall the Intel® Integrator Assistant and update the BIOS and all the drivers for your motherboard.

You can find the drivers at the following web site:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=... http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=...

Regards.

PV

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Community Manager
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Victor, tks for your reply.

There is no installation for IIA, the files are just decompressed. I have this motherboard more than a year and several driver/bios updates have been released since then. Updating change nothing.

betkro

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Community Manager
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Well, as far as I know, the Intel Integrator Toolkit (ITK) has replaced the Integrator Assistant.

If I understood it correctly.

I am not really sure, though.

But maybe try the ITK instead.

The DP67BG should be supported, it is listed here: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3273&DwnldID=20829&ProductFamily=Deskt... Intel Download Center

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Employee
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Betkro,

There is a interoperability issue with Intel(R) Integrator Assistant (IIA) and Intel(R) Desktop Utilities (IDU). If you install IIA after IDU, problems will occur with the operation of both utilites. This can be fixed by first manually uninstalling IDU (via "Programs and Features" Control Panel applet) and then installing IDU again.

...Scott

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