Intel Core i9-11900K and Motherboard ROG Maximus XIII Hero with the Intel Z590 Chipset. I tried LOADS of times to find out WHY the 2 Thunderbolt USB-C ports are NOT Recognising the Oculus Quest 2 through the Oculus PC link cable? The Quest 2 worked fine on the previous Asus Maximus VIII motherboard USB-C ports. Oculus suggested removing the USB Hub and Root controllers, so that they would be re-installed with Win10 re-start. All the latest chipset drivers from and Asus and Intel are installed. Nvidia drivers for the RTX3090, are the latest, and WIn10 is the very latest version. The Thunderbolt USB-C ports ARE enabled in the Bios. Also why am I showing in the Device Manager, six '!' problems? (3 PCI Devices, 1 SM Bus Controller, and 2 Unknown Device). My previous motherboard showed NO '!' problems. A brand new Intel CPU and Z590 motherboard and I am having these problems? Come On, Intel, what is going on?
Thanks for reply. I don't have a clue what you mean ''TBT ICs''? Oculus Tech have suggested from the diagnostic file, that there is a hardware problem, and said they can no longer continue this case? To me that is being too dismissive? I do not not believe it is the fault of the USB cable, as I have tried several other cables. The two USB-C ports do work with other devices, like portable SSD's. The Oculus USB Link cable DOES charge the Quest 2. When connecting the Quest 2 and the box appears 'USB device not recognised', I then look in 'Device Manager', and in the list shows 'Oculus Device/ [!] Oculus XRSP Interface'? The '!' symbol, shows a problem? I right click on this to search and update driver, but Win 10 says it is the right driver for the device, I have tried a troubleshoot, et. Nothing works. I think it is a driver related conflict, directly associated with the Oculus software. How can a brand new ROG Maximus XIII Hero motherboard be the problem, when the same USB-C ports work perfectly with other devices?