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ABosc2
Beginner
1,865 Views

Issue with DX580G/Xfx r9 290.

Hello friends of the intel community, I have serious problems with my motherboard Intel DX580G / i7 950. I explained recently bought a r9 290 XFX Double Dissipation and I got frezze several times at display windows desktop, many told me, probably was the power supply but now I have a TX850M Corsair and the problem persists. Before never failed with this GPU GTX 750. Not if they are compatibility issues, I need your help desperately, very grateful with any helps.

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10 Replies
ABosc2
Beginner
78 Views

Anyone?

Kevin_M_Intel
Employee
78 Views

My recommendation at this point is to update the BIOS to latest version. Here you can download it:

https://downloadcenter.intel.com/download/23054/BIOS-Update-SOX5820J-86A- https://downloadcenter.intel.com/download/23054/BIOS-Update-SOX5820J-86A-

It is also a good idea to confirm with the card manufacturer what the latest firmware update available is. It is important to say there may exist a compatibility issue between these components.

Kevin m

ABosc2
Beginner
78 Views

Thanks for the help. I did flash the bios with the last version, but now im afraid the computer is not working. I remove the battery and nothing, press the reset bios buttom and nothing, what can i do now?

ABosc2
Beginner
78 Views

How i can reset the bios to manufacture, when they don't have cmos clear.

Kevin_M_Intel
Employee
78 Views

What is happening? It is not turning on or not image at all? You can try the recovery options mentioned here:

http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm

ABosc2
Beginner
78 Views

Is not giving image at all friend. How can I recovery when not give image? Im appreciate the help.

ABosc2
Beginner
78 Views

If is no giving image I can recovery? I mean looks like the bios is corrupted how can work a recovery in that case

ABosc2
Beginner
78 Views

Hey friend I made a video so you can check the issue at mother board leds. "Throobleshooting with Intel extreme DX580G led" en YouTube - https://youtu.be/sGHQUDj94lc https://youtu.be/sGHQUDj94lc

Kevin_M_Intel
Employee
78 Views

At this point, you should contact our support center since it may be necessary to do an RMA:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

Kevin M

ABosc2
Beginner
78 Views

Technical assistance has ended communication without giving me any definitive answer to the problem and that is out of warranty, I am extremely upset about the way end communication becauseshe not give me no response to any possible solution, $ 220 down the drain . Actually my problem at first was not the motherboard but to follow your advice actualize the Bios and now the board is damaged. And without any possible solution ... Very disappointed with the technical service.

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