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RSienra
Beginner
279 Views

La funcionalidad de deteccion automatica de actualizacion de software dejo de funcionar en Windows 10. NO puedo reinstalarla porque me dice que esta instalada y me pide eliminarla, cosa que hago.

Cuando termino de desinstalarla y la voy a instalar vuelve a salir el mismo mensaje. ¿Que programas de INTEL debo desinstalar para volver a hacer uso de la aplicacion?

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5 Replies
AlHill
Super User
46 Views

Are you asking about the Intel Driver and Support Assistant (IDSA)?

 

First, clear your browser cache.

 

What version of Windows 10? 1903 (with all updates), or 1909?

 

Second, if the first does not work:

Uninstall all copies of IDSA

Then, run the uninstaller/cleanup tool:

https://downloadcenter.intel.com/download/29112/Intel-Driver-Support-Assistant-Uninstaller?v=t

Then, install IDSA again.

 

Doc

 

RSienra
Beginner
46 Views

​Windows version 1909 with all updates. Cleared the cache browser and I ran the IDSA uninstaller. Nothing happens.

I have these INTEL programs intalled, ¿ what programs i should uninstall?

-  Tecnologia de almacenamiento INTEL @ Rapid

-  E/S en serie INTEL

- INTEL Processor identification utility

- Software intel PROset wireless

- Controldaor  graficos INTEL

- INTEL Wireless Bluetooth

 

 

 

 

 

 

 

 

 

AlHill
Super User
46 Views

I have no idea. If you are asking about IDSA, I would look in Start, settings, Apps, Intel driver and support assistant.

 

In what country are you located?

 

Doc

 

n_scott_pearson
Super User Retired Employee
46 Views

You do not need to uninstall any of those intel packages. They have nothing to do with the iDSA tool (well, other than the iDSA tool may install updates to them).

 

Once you did all the things Al suggested, did you then reboot before trying to install iDSA again? If not, start at the beginning and go through it again.

 

Hope this helps,

...S

AlHill
Super User
46 Views

I wish we could get the "edit" feature removed....

 

Doc

 

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