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Beginner
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Motherboard DQ67OW fails to wake up from hibernate

Hi everybody. I've got a problem with a DQ67OW motherboard. Because I have to use it in an automatic system, where the PC has to wake up from hibernation, has to start a program and stop it, I need to use a HIBERNATION function. The problem appears in this way: I put the PC in hibernation from Win7 using the power supply button (or in final version with a program WakeUpOnstandby); then I unplug the power supply. After some time I reconnect the power supply and start the PC with power button. At this point a LOT OF TIMES appaire a text like this:

"The firmware of the sistem can't conserve the map of memory of the system during the transition from the state of hibernation.....Verify if it is available an upgrade of the firmware from the system propietary because this could be solved the issue" (in Italian).

Then:

"impossible to stop the state of hibernation of the computer

state 0xC0000411

Informations: error during elaboration of data

file: \ hiberfill.sys"

Because I tried on time to format all the HDD (an SSD) an install the OS from the Clean Installation, with just the Intel drivers installed and the drivers of video board (nvidia Geforce 210) without any kind of positive results, I asked someone a risolutive help.

Bye

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3 Replies
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Employee
17 Views

Thanks for joining the community.

I understand you are trying to hibernate your computer using WakeUpOnstandby.

I was not able to replicate same issue because I got some demos and they hibernated with same program, I did not get any errors upon boot process.

Please try updating the computer BIOS to the latest, but try the recovery method, this will fix any problems you may have with the BIOS chip:

File name:SW0067.BIO

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23750&lang=eng&OSVersion=%0A%09%09%0...

Instructions for BIOS recovery available below:

http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm

Allan.

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Beginner
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Hi allan_intel. I tried to recovery the computer BIOS to the SW0067 version with USB portable drive. ALL fine but it hasn't be able to solve my problem (when I hibernate the PC and disconnect the power supply, after some time, when I restart the PC the same page "Impossible stop the hibernation state ... State 0xC00000411...irreversible error during elaboration of data restoration

Any other ideas because I'm desperate...

THANK YOU

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Employee
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Sorry about the trouble. At this stage, I recommend contacting Intel support for possible warranty options via chat at: http://www.intel.com/chat www.intel.com/chat

Allan.

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