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RPadu4
Beginner
185 Views

My computer restarts automatically after shut down. How can I fix this issue?

The mother board is a DG31PR.

I have changed the power supply, but the problem persists.

 

0 Kudos
7 Replies
LeonWaksman
Super User
28 Views

n_scott_pearson
Super User Retired Employee
28 Views

Replacing your power supply wasn't predicated by this issue. Really, all you can do is ensure that you are running the latest available BIOS for your board and that you have all hardware drivers up to date on your O/S. My files show the latest available (and last) PR BIOS as being version 71. I have the .BIO file in my archive and can post it here if you need it.

 

...S

RPadu4
Beginner
28 Views

 

 

​Thank you, very much for your answer!

Please, can you post here the  . BIO file?

I will try to upgrade BIOS.

 

 

 

RPadu4
Beginner
28 Views

​Thank you, very much for your answer!

 

RPadu4
Beginner
28 Views

Can you help me please with the BIOS ver 71?

Thank  you!

 

Razvan

 

 

 

n_scott_pearson
Super User Retired Employee
28 Views

I have attached the BIOS. Remember that you should install this using the BIOS Recovery process.

 

For information on the BIOS Update process, consult Intel Desktop Boards BIOS Update Instructions and, for this case, Intel Desktop Boards Recovery BIOS Update Instructions.

 

To help you better, here are my step-by-step instructions for BIOS Recovery:

 

  1. NOTE: Read these instructions completely before starting. Follow all instructions EXACTLY.
  2. On some other Windows-based PC, make sure that you have the .BIO file for the BIOS release you wish to install.
  3. Insert a 32GB or smaller USB 2.0 flash drive into the PC. Do not use USB 3.0 flash drives.
  4. Format this USB flash drive using the Windows Format applet. Select to install the FAT32 file system (NOT vFAT, NOT exFAT; FAT32 only). You must also specify that the Quick Format option be Disabled (unchecked).
  5. NOTE: If FAT32 is not offered as a choice by the Format applet, your USB flash drive is too big; use another.
  6. Copy the .BIO file into the root folder of this USB flash drive. This should be the only .BIO file in the root folder of the USB flash drive.
  7. Properly eject the USB flash drive. Do not just yank it out. Do this from File Explorer or using the Safely Remove Hardware and Eject Media System Tray applet.
  8. Power off the Desktop Board system.
  9. Remove the yellow BIOS Configuration jumper from the board. It will be the only yellow jumper; the rest will usually be black.
  10. NOTE: Remember the pins that this jumper was plugged into; you will need this information later.
  11. Plug the USB flash drive into one of the black USB 2.0 ports on the back panel of the board. Do not use blue or yellow USB 3.0 port. Do not use any front panel USB ports.
  12. Power on the system.
  13. The BIOS Recovery process should start automatically. You should see a progress report on your main monitor.
  14. NOTE: If you do not see a progress report displayed on a monitor, do not power off the system for at least 15 minutes. While it is rare, it is possible for the process to proceed without an onscreen display; you must give it ample time to complete, just in case.
  15. When the BIOS Recovery process is complete, you will be asked to power off the system. Do so.
  16. Restore the yellow BIOS Configuration jumper to the pins it was on previously. This should be across pins 1 and 2 of this (three pin) header.
  17. Remove the USB flash drive from the back panel of the board.
  18. Power on the board.
  19. Immediately begin pressing the F2 key, over and over (approx. once per second) until you see the BIOS Setup (or Visual BIOS) screen displayed.
  20. Verify, using the BIOS version string, that the BIOS installed properly. Stop if it isn't.
  21. Press the F9 key (followed by the Y key) to reset of the BIOS configuration.
  22. Press the F10 key (followed by the Y key) to save the BIOS Configuration and exit BIOS Setup.
  23. Once screen is cleared (goes black), begin pressing the F2 key, over and over, until you see the BIOS Setup screen displayed.
  24. Make any changes to the BIOS configuration that you desire (for example, disabling NUMLOCK) or that you require (for example, setting Boot Order, enabling UEFI, etc.).
  25. Press the F10 key (followed by the Y key) to save the BIOS Configuration and exit BIOS Setup.
  26. Test.

 

Hope this helps,

...S

RPadu4
Beginner
28 Views

​Thank you, very much!