Intel® Desktop Boards
Peer-to-peer support only
11476 Discussions

My laptop won’t shut down/restart!

CFigu2
Beginner
1,342 Views

My Inspiron 5000 series won’t shut down/restart when I attempt too. I have tried almost everything I can find on YouTube and it still won’t shut down.

0 Kudos
1 Reply
RAJU2529
New Contributor III
120 Views

​remove all external devices except  keyboard mouse ,  connect monitor  , make  sure  that  powersupply unit  is  cables  are  connected to motherboard .

make sure  front panel  power usb  cable properly connected to motherboard .

 

Blow with  compressed  air  to motherboard

check with another powersupply  unit  

remove  CMOS battery and reinstall 

if  restore button is there on motherboard means , press and release

remove processor and  reinsert processor

Reply