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CFigu2
Beginner
1,276 Views

My laptop won’t shut down/restart!

My Inspiron 5000 series won’t shut down/restart when I attempt too. I have tried almost everything I can find on YouTube and it still won’t shut down.

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RAJU2529
New Contributor III
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​remove all external devices except  keyboard mouse ,  connect monitor  , make  sure  that  powersupply unit  is  cables  are  connected to motherboard .

make sure  front panel  power usb  cable properly connected to motherboard .

 

Blow with  compressed  air  to motherboard

check with another powersupply  unit  

remove  CMOS battery and reinstall 

if  restore button is there on motherboard means , press and release

remove processor and  reinsert processor

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