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11380 Discussions

No Audio Output device installed


After updating my desktop my Intel smart sound became uninstalled and refuses to update/uninstall/reinstall. The speaker icon on the lower right hand of my monitor, has a "red X" next to it. 

And clicking it only opens up a useless microsoft help window.

Can anyone tell me how I can have sound on my pc again?

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1 Reply
Super User Retired Employee

We need more information about your system. Please download and run the Intel System Support Utility for Windows and have it save the report to a file. Then, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.