Community
cancel
Showing results for 
Search instead for 
Did you mean: 
GPear2
Beginner
1,060 Views

Periodically getting "network cable unplugged" error on DZ77GA-70K after booting.

Every so often when I boot my computer after a shutdown get the network cable unplugged notification on the primary LAN port (82579V) even though the cable is still fine. This only happens when the computer first starts and can be addressed by either unplug/replugging the cable or disable/reenabling the network adapter. It will then work perfect for the duration of the computer being on, and might even be fine after my next shutdown and fresh boot. It seems completely random.

I thought it might have been a problem with Fastboot on Windows 8 causing some kind of issue with the device, but even with that disabled it still occurs. It has happened off and on since I got the motherboard, through multiple bios/lan driver versions (currently 0064 and 18.0.1.0). This is little more than a minor annoyance every now and then, but it still shouldn't happen.

Has anyone else experienced something like this with this board or any similar to it?

0 Kudos
4 Replies
idata
Community Manager
63 Views

the same issue here since the early days. Only thing to "fix"it is to disable the second nic. this did the trick for me but is not as it should be.

I want my already bought 2 nic back !

Its not an issue of cable or switch or whatever besides the motherboard.

Intel - FIX IT ! or should i change the board with the reseller ?

idata
Community Manager
63 Views

Hello,

The issue has been reported and it is under investigation. The weird part is that not all of the systems experience this behavior.

Please try uninstalling your current driver and installing the following one:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22026&ProdId=3299&lang=eng&OSVersion... Download Centerhttps://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22026&ProdId=3299&lang=eng&OSVersion... https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22026&ProdId=3299&lang=eng&OSVersion...

Please note that there are installation instructions on the web site for the download.

Regards.

GPear2
Beginner
63 Views

Lemmi - Strange, I've had the secondary lan disabled for some time and this would still occur. I guess that isn't the case for my system.

Victor - That is good to hear, thanks for the reply!

idata
Community Manager
63 Views

Thanks for replying,

You have to have the driver installed to execute the tool. But it says "no update required".

Reply