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Poor RMA service

VN5
Beginner
959 Views

I sent my Intel DH67BL motherboard for RMA approx a month back. I got a replacement unit a week later. It worked fine for a week and it stopped working on 25th Dec 2013. I again RMAd it on 26th and got back a replacement unit on 3rd January 2014.

Today, I was assembling the new unit and it did not beep/POST. No Display.

Processor and RAM are in excellent conditions.

Does Intel send bad replacement units ? This is the second time. Are you giving us refurbished ones ?

 

 

I'm gonna RMA again. Send me a working one this time. CHECK BEFORE YOU SEND US ONE.

 

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1 Reply
Allan_J_Intel1
Employee
97 Views

I am sorry to hear that you had to RMA the board twice. If you need live support, please log on to the online chat at: http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

Allan.

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