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COrte3
Beginner
896 Views

Problema con una tarjeta madre DH57JG

Hola Buen dia tengo un problema con una tarjeta madre DH57JG que al apagar la maquina no apaga los ventiladores, hay alguien a quien le haya dado antes este problema, la tengo instalada con un disco dura sata y Windows 7 PRO y dos ventiladores uno en el gabinete y otro sobre el procesador.

De antemano gracias por su ayuda

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1 Reply
Silvia_L_Intel1
Employee
42 Views

Hello Akela,

First of all, I would like to inform you that this motherboard has been out of support since June 2013 http://www.intel.com/support/motherboards/desktop/sb/CS-034322.htm http://www.intel.com/support/motherboards/desktop/sb/CS-034322.htm and the support that we offer is only in English.

However these are some recommendation we can provide for this kind of issue,

  • Test the board out of the chassis to discard a grounding issue. Please use minimum configuration such as Motherboard, processor, 1 memory stick and power supply. No video card. This motherboard comes with integrated graphics; the video card is not necessary for this kind of troubleshooting.

  • Turn off the system and start including 1 product device at the time, in order to find out which device is causing the behavior.

Regards.

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