Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
3,030 Views

Problems running a DH55HC motherboard with i3

Dear friends,

 

I have assempled 20 pc cases with the following parts:

MOTHERBOARD:INTEL DH55HC S1156 H55 DDR3 ATX BULK

 

CPU:INTEL CORE i3 530 2.93GHz 4MB S1156

 

MEM: KINGSTON 2048MB DDR3 1066MHZ CL7 (1 DIMM) (Product Code: KVR1066D3N72G)

 

HDD:SEAGATE 320GB SATA 16MB- ST3320613AS

 

VGA:PALIT GF9800GT SUPER 512MB D3 HDMI

with OS:windows xp pro

Our main problem is that many times after restarting/ shut down the pcs each pc freezes aT the boot logo screen or gives us a blank black screen radomly.

I have restarted again and again all the pcs and they freeze radomly (they dont freeze every time on a shutdown or restart)

I am thinking that is a hardware conflict problem

Please help.

Thank you in advance.

0 Kudos
10 Replies
Highlighted
Community Manager
6 Views

Re: Problems running a DH55HC motherboard with i3

I had the same problem using XP pro sp3. I changed to Windows 7 , but now it reboots continueosly.

I have The same MoBo and CPU with 2 Kingstone KVR1333DDR2GB on video I have Zotac GForce 9600GSO512 1GB DDR3.

If someone on Intel see this, I hope they can help us.

0 Kudos
Highlighted
Community Manager
6 Views

Re: Problems running a DH55HC motherboard with i3

Use only exact memory from the compatibility list. I tried Kingston, but I got restarts and black screens. For me, only the verified MICRON is working.

0 Kudos
Highlighted
Beginner
6 Views

Re: Problems running a DH55HC motherboard with i3

I don't think that is a memory problem, maybe something else because there are several times that the computer restarts normally on demand i dont have the same problem each time, but sometime randomly on 20 pcs

0 Kudos
Highlighted
Community Manager
6 Views

Re: Problems running a DH55HC motherboard with i3

There is a good chance it is the memory even so.

But even if it isn't the only thing you cna really do is try to isolate the compoennt causeing the problem, whether hardwrae or software... test and cross test.

But still i do suggest using memory form intel compatibility list.,...

0 Kudos
Highlighted
Community Manager
6 Views

Re: Problems running a DH55HC motherboard with i3

Hi, I have resolve the problem I had.

My CPU with the following components:

Mother board Intel DH55HC

Proccesor: Intel i3 530 2.93 ghz.

Ram: 2 modules of Kingston KVR1333DDR32GB

Video: Zotac GforceGSO 512 1GB DDR3

PSU: 500Watts 10 amp 5.5inch cooling

HDD: WD Caviar 250GB sata

DVD: Samsung 22X sata

The problem I had was an espontaneously reboot, even if i wasn´t working and in stand by.

Was a conflict in the OS windows 7. This Saturday I reinstall the OS and now is working excelent. The computer has been working since saturday without turn it off, and never comes again the reboot.

The problem beguns when I tried to install an unsuport device and I had to reinitiate several times the computer. I hope this experience can help somebody else.

0 Kudos
Highlighted
Community Manager
6 Views

Re: Problems running a DH55HC motherboard with i3

is it about the Power supply...

i bought recently my PC with following configuration.

INTEL DH55HC MOTHERBOARD

MSI R4350-MD512H GRAPHICS CARD

DDR3 KVR1333 2GB * 2 = 4GB

COOLER MASTER CASING WITH 400W POWER SUPPLY

INTEL CORE I7 850

sometimes the PC is restarting again and again.

i try to load with the Ubuntu 10.10 but when i try to access to the HDD PC is restarting.

i remove all the parts and fixed again and switch on but again same.

i remove HDD and try t load. sometimes restarting.

I wanna know is it problem with the MainBoard?

is it problem with the Power Supply?

Is it Problem with the Graphic Card?

Please let me know?

Intel Guys Please

0 Kudos
Highlighted
Valued Contributor III
6 Views

Re: Problems running a DH55HC motherboard with i3

Wow, want a mix of issues. OK

1) Power supply -- maybe - How much power does your configuration need?

A quick check is add up the wattage on every thing you have installed and then double that to get your power supply rating.

ie. 100 W processor, 75 Watt mother board, 25 watts per HDD, 25 to 100 W video card = ~ 300W X2 = 600 watt power supply.

2) Memory- folks think that the processor is the heart of the system? Na, it is the memory. Intel test memory with the mother board and those memory vendors who's DIMMs pass, get put on the tested and approved memory list. Those that fail don't. Now not all memory vendor submit memory for testing, but if it is not on the list it may be because it has issues. What type , single bit and multi bit data errors are the most common. This means that what ever data or instruction that was being held in memory for the processor got changed to something else unexpected. You see stalls, hangs, data errors, blue screens to name a few common failures.

3) Down Rev. BIOS -- Nobodys perfect.When a computer manafactures finds an issue, the fix is 9 out of 10 time a BIOS or driver update.

Check out the support page http://www.intel.com/p/en_US/support/highlights/dsktpboards/dh55hc http://www.intel.com/p/en_US/support/highlights/dsktpboards/dh55hc

Check to see of you have the most current BIOS and drivers. http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=... http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=...

4) HEAT - the processor is protected. If it gets hot it will 1st slow down, then shut down. Everything else on the board will cook. Make sure all fans are operational. Make sure your system is someplace with good ventilation. Stuck in a desk drawer or closet is not good. Neither is under a pile of papers on the desk. Tools like CPUID HWmonitor http://www.cpuid.com/softwares/hwmonitor.html http://www.cpuid.com/softwares/hwmonitor.html will tell you how hot your CPU, HDD and mother board is running. Do you know the 2 most stress full task most people do to a computer? STARTUP and SHUTDOWN. Both work the CPU pretty hard and if your cooling is marginal can cause hangs.

5) Add in cards. -- Remember the support page? Check out the tested hardware list before you buy options. Same reason as the DIMMS. Not everything gets tested and that that is tested, not everything PASSES. If it is on the list, it was tested and did PASS. I have a video card in one of my systems I love. High end card, only it has an issue releasing it's PCI config space on a reboot. 1/2 the time it hangs on the reboot shutdown and the other 1/2 of the time it blue screens on as it comes up out of a reboot. Can't be fixed so I live with it. No reboots. Shutdown and Power back on only.

6) OS-Keep it updated. All the OSes out they POST regulator updates. They don't do this just because it is a fun way to make a living.

7) Anti-virus -- Check out the virus maps for the last month http://mastdb3.mcafee.com/VirusMap3.asp?name=VirusMap&b=IE&Left=-180&Bottom=-90&Right=180&Top=90&lan... http://mastdb3.mcafee.com/VirusMap3.asp?name=VirusMap&b=IE&Left=-180&Bottom=-90&Right=180&Top=90&lan...

Thousands of infected computers in every country. Get an anti-virus, keep it current and run a scan frequently.

8) Diagnostic software.-- http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=... http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=...

or CPUID HW monitor or any number of other test software that are design to help isolate issues..

0 Kudos
Highlighted
Community Manager
6 Views

Re: Problems running a DH55HC motherboard with i3

Change the DIMM Socket the memory is plugged into. The DIMM should be on the BLUE DIMM socket closest to the CPU socket....

bye

0 Kudos
Highlighted
Community Manager
6 Views

Re: Problems running a DH55HC motherboard with i3

Change the keyboard - you could have a stuck key -- try the simple stuff first

bye

0 Kudos
Highlighted
Community Manager
6 Views

Re: Problems running a DH55HC motherboard with i3

Intel DH55HC board with Intel I3-540 cpu, 400 watts power supply and running windows XP pro. Everything works except intermitently will not shut off the cpu fan and rear fan. It need to be power off from power supply switch. I need helps.