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idata
Community Manager
1,350 Views

Problems with Intel HD Graphics 4000 with Intel Mobo

Hopefully I'm in the right place.

I put together a new computer today and everything was going well until when installing Windows the monitor went blank. I thought hopefully it was a fluke and reformatted hard drive and re-installed. Windows installed!

I started installing drivers from Intel's website for the motherboard. I installed the correct display driver for my system and after booting up from restart the computer freezes and the monitor shows a screen full of dark red, fuzzy rectangles.

I uninstalled driver and everything works fine again except obviously the display has a very low resolution. Tried re-installing same driver-same thing. Tried installing the WDDM driver-same thing.

Also, I cleared CMOS and made sure all wiring is correct.

So I'm thinking its a display driver issue. Any thoughts? Is there a generic driver that could fix this?

Mobo- Intel DZ77SL-50K LGA 1155

CPU- Intel Core i5 3570K

Monitor- Acer (can get exact model tomorrow)

Connecting monitor to mobo via HDMI.

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2 Replies
idata
Community Manager
76 Views

Windows 7 Pro

Silvia_L_Intel1
Employee
76 Views

David,

You may try installing the graphic driver from this site, https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22610&lang=eng&OSVersion=Windows%207... Download Center.

For any additional information I recommended you to post your issue on the Graphics communities /community/tech/graphics http://communities.intel.com/community/tech/graphics

Regards.

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