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I have a desktop pc with intel motherboard and intel processor. The model of the motherboard is DH55TC. The processor model is Intel Core i5 650. I want to increase the amount of ram memory. I buy two Kingstone model (KVR13N9S8 / 4) memories. The new memories are correctly displayed in BIOS, but windows does not start. The PC restarts again and again. Is there something wrong with the memory model? What could I do?
I tried to put only one of the new memories (DDR3, 4gb, 1333) but don't work.
Thank you.
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What do these DIMMs look like? Low-profile DIMMs are not supported. That is, you want DIMMs that look like this:
And not like this:
Hope this helps,
...S
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What do these DIMMs look like? Low-profile DIMMs are not supported. That is, you want DIMMs that look like this:
And not like this:
Hope this helps,
...S
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Hello! First of all thank you very much for responding. As you say the ones I bought are from the low-profile. However in the technical documentation of the motherboard does not clarify that they can not be low-profile.
technical details:
https://ark.intel.com/content/www/es/es/ark/products/42408/intel-desktop-board-dh55tc.html
It really is a pity that they do not clarify it, now I cannot return them.
Thank you very much again.
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Yea, I was real excited when someone gave me 4x4GB DIMMs, only to find that I could not use them in any of the Intel Desktop Board products (and, as it turned out, I was given them for the exact same reason; they couldn't use them either). I do not remember now what it was about these low-profile DIMMs that was the cause for the incompatibility, I sent off an email to some of the hardware folks I knew in the group way back when; hopefully their memories won't be as foggy as mine...
...S

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