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Raid Mirror 1 Array will not Initialize


Hi all,

I have a Gigabyte Z390 Intel Chip AORUS XTREME WATERFORCE MoBo, with 64GB of memory overclocked to turbo speed with an Intel i9-9900k @3.60GHz overclocked to 4.5GHz. The O/S is Widows 10 Pro Version 2004 running at 64bit, it is installed on two Samsung PCIe SSD’s on slots M2M and M2A of the MoBo configured in Raid 1 mirror.

I have all the current Intel Raid drivers from Gigabyte which are compatible with Windows V 2004, I am also running the most current Intel Memory and storage management software to manage all raid arrays. I have also installed an up to date version of Intel Memory and storage tool GUI. I have also installed the Intel Driver & Support assistant to keep the complete MoBo and its Intel drivers and software up to date, this is checked weekly and all intel drivers and software are up to date.

The system is extremely fast and very stable and has been in this condition since build July 2019. The Two O/S Samsung PCIe SSD’s on slots M2M and M2A configured in Raid 1 mirror give no issues are stable, initialised, and verified.

If the two slots M2M and M2A are utilised in Raid with SSD’s then only the remaining raid ports SATA 0,I,2 & 3 on the Z390 chip can be used for Raid, ports SATA 4 and 5 due limited number of lanes on the Z390 chip cannot be utilised for raid and because of these limitations I do not use ports SATA 4 and 5.

On SATA ports 0 and 1 are two 1 TB Gigabyte SSD’s configured in raid 1 mirror, they give no issues are stable, initialised, and verified.

On SATA ports 2 and 3 are two 2 TB Seagate 3.5 Firecuda hybrid Hard Drives configured in raid mirror, one drive reported a failure, I exchanged the drive under 5-year warranty and re-installed. Configured the two drives in Raid 1 mirror in Gigabyte Bios “Easy Raid”, booted PC formatted to NTFS and allocated the drive letter in Windows 10.    

Intel Memory and storage management software then sees both drives in Raid Mirror format but, of course they are not initialised. Verify is not available because they have not been initialised.   I click initialise and because it is a pair of 2TB HD’s i.e. 4TB it takes a while to complete initialisation.

However, they do not, will not initialise, I have made about 7 attempts reaching at it lowest 30% initialisation and 70% at its highest. Each time it terminates it reports a failed HD, I delete the raid array and check both drives in Seagate Disk health check they are both OK and in good health.

I am loath to make an eight attempt in case I am missing a fundamental step or just being stupid, any ideas or suggestions will be appreciated, thanks in anticipation of your assistance.


Thanks Grandmaster Splash

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4 Replies
Super User Retired Employee

I do not see anything wrong in your process. It would appear that the RST software and the IMSM tool are simply screwing up. Intel Customer Support will need to investigate this.

As an added comment, the SSD caches implemented within the FireCuda SSHDs are not exposed to RST, so should have no effect on this situation.



Hi Scott,

Thanks for your response, nice to know as a fellow retired person that I am not going crazy and following a logical path diagnosis process unlike the world around us at the moment as it appears to going in that direction. 

Grandmaster Splash


Hi again Scott,


Sorry I signed off with incorrect name, there is not enough space for it in Intel community settings.


Grandmaster Splash & the furious Hard Drive!!!!!!!!!

Super User Retired Employee

There are three retired folk here - the Super Users - who volunteer their time answer questions, Al Hill (@AlHill; a.k.a. Doc), Leon Waksman (@LeonWaksman) and myself. Leon is in Israel, Al is U.S. East Coast and I am U.S. West Coast. Betwixt us (and our 'elderly') hours, we do a fairly good job of providing coverage around the clock and this lets the Intel Customer Support representatives investigate the harder issues.