dx58so mother board. It had been working, then, it stopped 'booting' - specifically, it shows the Intel screen, and F2 gets into the CMOS setup, which behaves normally. But, past that point, it just displays a blank screen with a blinking cursor. C-A-D still reboots it. The same occurs if trying to boot from HDD, USB, or CD. (Boot order changed appropriately.) CMOS setup shows all 3 devices recognized.
There are no beeps during boot, nor any error messages.
When the Intel screen is on, '5a' is displayed ('resetting devices', AIUI), followed briefly by 'E7' (waiting user input). Again, if I hit key F2 at that point, it enters CMOS setup; if not, the blank screen. No further messages appear.
As I tried different things since the initial failure, it would occasionally (rarely) boot all the way to Windows (7). But, it would always revert to the behavior above.
I can offer more info/history, but I think it's mostly noise. Anyway, .
1. If there's an "All you've gotta do ...", that would be good.
2. Does the above behavior rule out particular failure mechanisms? In particular, a POST fault? P/S failure?
3. I'd appreciate any links to procedures for attacking this
(I have looked at http://www.intel.com/support/motherboards/desktop/sb/cs-010254.htm Desktop Boards — Troubleshooting System No Boot Issues The options there seem inapplicable.)
4. For googling, would this be called "failure to boot", or is there a better name for it, given that it does get through Setup?
Once it reaches a certain point, the BIOS is not going to display any more POST code values on screen. To determine what was happening at the point of failure, you need to look at the POST code display on the motherboard itself. Let us know what it says and we can check further...
So, I need to get one of those 'POST diagnostic' cards? Are there any you'd recommend? The ones at Amazon don't seem well-loved.
Damn, that's right; it was the DX58SO2 version of the board that had the POST code display on-board...
As far as the display cards are concerned, I have only used the basic PCI card with two-digit display and power rail LEDs. I don't know whether these fancier kits with PCIe and mPCIe interfaces are any good or will even work. I shop on Amazon using Prime for fast delivery, so only look at those products eligible for Prime. Saving a few bucks and having to wait a month for the item to arrive is just not for me. Anyway, on Amazon US, I am seeing two basic PCI cards, one for $9.99 and one for $12.29. If the $12.29 one has the ability to remember the codes that have been output and allow you to cycle through the codes after the fact, this is worth the few extra bucks.
OK, back to the issue. Here's a procedure to try out:
There are obviously a whole bunch of places in this procedure where other issues could get in the way and much things up. If this becomes the case, let us know in the forum and we can attempt to sort it out further...
Thanks. I'll get the POST card, and report results. It will take a few days.
FWIW, I had already done your 1-5 (with a bootable Linux flash drive). F10 brings up the drive list, which the arrow keys navigate. But, when I hit 'enter', nothing happens, and there's no further key response. (ex, C-A-D still reboots.)
Update, POST results (below). This sequence is generally repeatable, though (a) sometimes with minor(?) variations, and (b) the first time I recorded it, I wrote down something rather different. In REVERSE order (last code on top). The right-hand column is based on my limited understanding of the codes; feel free to dismiss it.
Puzzling (to me):
'2f', "No memory detected or no useful memory detected": The BIOS setup shows all three DIMM's present.
'30', "Crisis Recovery has initiated per User request. I did not do anything.e7 Waiting for user input 5a eb 5a Resetting PATA/SATA bus and all devices 58 Resetting USB bus 9b Enabling mouse 95 90 92 93 keyboard 58 eb Resetting USB bus 51 4a 51 48 51 47 51 50 48 50 PCI bus? 30 Crisis Recovery has initiated per User request 2f 00 2d 2b 2a 28 Testing memory ... "No memory detected ... e4 Entered DXE phase bf bb ba b9 be b8 removable media ... "Unrecoverable boot device error" b7 b6 b5 b4 not defined b3 b2 b1 b0 fixed media boot devices; ea ?
af ae ad ac ab aa a5 a4 a3 a2 a1 a0 "reserved for future use"17 15 14 LAN, SMBUS, ??
(Excuse the formatting. I didn't intend that to be a table, but the editor decided I was mistaken.)
Hhmmm, it seems like something is unhappy in the memory subsystem. Remove all but one DIMM and place this DIMM in the Channel A DIMM 0 slot. If it acts the same on power-on, replace the DIMM with one of the others. If this too fails, try the third one.
Let me know...
> memory swaps
... Results are ambiguous: on initial testing, one of the three DIMMs did boot to Windows. On further testing, sometimes it would, sometimes not. For instance, it's failed every time so far today.
One of the times it did boot, I initiated a (Windows) memory diagnostic (). This reported finding no errors.
The POST test board LEDs show all power supplies are in range.
Even when it did successfully boot to Windows, POST codes '2F' and '30' still occurred.
In the context of a possible systemic problem, there is some history (or maybe just noise) here:
... This problem (no boot to Windows) started as part of a cluster of strange problems that followed connecting a 'Razer' 'Arctosa' USB keyboard. (At the time, I thought it was just a keyboard; I guess it has some 'gaming' features.) The keyboard initiated a 'Razer Synapse' install dialog. I did not execute that, but Task Manager showed a couple of 'Razer'-related tasks. I killed these, and rebooted. During shutdown, there was a brief popup that I didn't have time to read. On booting, there was a warning that the BIOS had changed. I didn't see anything alarming in the CMOS setup (not that I would know), so I exited setup. Windows failed to launch: this was the first failure.
After that, I did a 'Load Default Settings' in the BIOS setup. It did not produce an immediate fix. I also (later) updated the BIOS (sox5810j.86a.5600.2013.0729.2250).
After that initial failure, the first time it booted to Windows was (some time later) after I pulled one of the DIMMs. As with the latest test (above), the 'fix' was intermittent. The problem occurred only on cold starts; It always came up successfully from 'Sleep'..
I put it aside for a few months. When I tried again, initially, it had same problem: BIOS boots OK, no Windows. Then, I swapped the SATA cable to a different connector on the MB. Next try, it booted all the way. Go figure. This kept up for several days. Then, back to the same old problem.
... At this point, I posted here.
Please try a BIOS recovery using https://downloadcenter.intel.com/downloads/eula/23056/BIOS-Update-SOX5810J-86A-?httpDown=https://dow... BIOS Update [SOX5810J.86A] (5600) by following these steps:
Please take into consideration:
-BIOS update/recovery may take from 2-5 minutes.
-If a BIOS update process is interrupted, your computer may not function properly. We recommend the process be done in an environment with a steady power supply (preferably with UPS).
-Before updating the BIOS on the Intel® Desktop Board, manually record all BIOS settings that have been changed (from default) so they can be restored after completing the BIOS update.
You could get more information here http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm Desktop Boards — Instructions for Recovery BIOS Update
I believe I did that - at least, my notes say I did, last spring, to v sox5810j.86a.5600.2013.0729.2250. The boot problem was unchanged.
WRT memory: I have tried each of the (3) DIMM one at a time. There were possible hints of something here - for a while, one of them would sometimes boot, while the others 'never' did. But, even this one eventually stopped completely. On one successful boot (I think, with all 3 DIMM's installed, though my notes are unclear), I initiated a Windows memory test. On a subsequent boot, I watched the test all the way through. It did not report any problems. (Which is not to dispute a problem in the memory system; just, I did that.)
This project is currently on deep hold. I wasn't getting anywhere, the path forward looked sort of pricey and complicated, and I don't currently need that box. I 'hope' to get back to it. Someday.
Thanks to all,