Good day Gentlemen,
I'm trying to upgrade my Windows 7 x64 Home Premium to Windows 8 Pro. When I used the Assistance Upgrade, it stated that I have to uninstall Intel(R) USB 3.0 eXtensible Host Controller Driver as will as some pages from your support website.
I searched about this driver and I noticed that so many people have a problem with their USB 3.0 ports after upgrading to Windows 8 ! As they described, when they uninstalled Intel(R) USB 3.0 eXtensible Host Controller Driver and upgraded to Windows 8, they lost the file transferring speed of USB 3.0 ports and it starts functioning as the normal USB 2.0 ports !
My question is .. If I uninstall Intel(R) USB 3.0 eXtensible Host Controller Driver, Am I going to lose the original file transferring speed of my USB 3.0 ports ?
Your support is highly appreciated .
Hello hadab2008, we have received some reports of this happening. Currently we are working on finding the nature of the problem and a possible fix.
I didn't mark that as an answer !!
And I really wanna know if I can safely upgrade my OS or do I have to wait for this problem to be fixed ??
Sorry for being annoying
If you upgrade to Windows* 8 will be your decision, currently the problem is that the USB 3.0 ports will work as 2.0 until the problem is identified.
You can also go back to Windows* 7 or stay there until the issue reported is fixed.
I am having similar issues with my Intel NUC 54250 with Windows 8.1. My USB3.0 vision camera works on a Dell Latitude 3540 Laptop with windows 7; however, the camera fails to communicate on my Intel NUC.
Is the issue above resolved? If so, can you please provide a resolution.
This is a very old thread now so I recommend you creating a new post and describe your issue along with all the necessary information.