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LParr2
Beginner
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USB bugcode usbser.sys motherboard DH67BL

I have a problem with USBSER.SYS when I shut down my computer, but not always, here is the analyze with winDBG :

BUGCODE_USB_DRIVER (fe)

 

USB Driver bugcheck, first parameter is USB bugcheck code.

 

Arguments:

 

Arg1: 0000000000000004, IRP_URB_DOUBLE_SUBMIT The caller has submitted an irp

 

that is already pending in the USB bus driver.

 

Arg2: fffffa80074da010, Address of IRP

 

Arg3: fffffa80077570f0, Address of URB

 

Arg4: fffffa80042d6490

Debugging Details:

 

------------------

*************************************************************************

 

*** ***

 

*** ***

 

*** Either you specified an unqualified symbol, or your debugger ***

 

*** doesn't have full symbol information. Unqualified symbol ***

 

*** resolution is turned off by default. Please either specify a ***

 

*** fully qualified symbol module!symbolname, or enable resolution ***

 

*** of unqualified symbols by typing ".symopt- 100". Note that ***

 

*** enabling unqualified symbol resolution with network symbol ***

 

*** server shares in the symbol path may cause the debugger to ***

 

*** appear to hang for long periods of time when an incorrect ***

 

*** symbol name is typed or the network symbol server is down. ***

 

*** ***

 

*** For some commands to work properly, your symbol path ***

 

*** must point to .pdb files that have full type information. ***

 

*** ***

 

*** Certain .pdb files (such as the public OS symbols) do not ***

 

*** contain the required information. Contact the group that ***

 

*** provided you with these symbols if you need this command to ***

 

*** work. ***

 

*** ***

 

*** Type referenced: usbport!_DEVICE_EXTENSION ***

 

*** ***

 

*************************************************************************

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0xFE

PROCESS_NAME: System

CURRENT_IRQL: 2

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER: from fffff88007096f4b to fffff800030d5bc0

STACK_TEXT:

 

fffff880`027fc2c8 fffff880`07096f4b : 00000000`000000fe 00000000`00000004 fffffa80`074da010 fffffa80`077570f0 : nt!KeBugCheckEx

 

fffff880`027fc2d0 fffff880`070a240a : fffffa80`064dc000 fffffa80`041ef620 00000000`00000000 fffffa80`064dc050 : USBPORT!USBPORT_Core_DetectActiveUrb+0x127

 

fffff880`027fc320 fffff880`070aae34 : fffffa80`074da010 fffffa80`069e0009 fffffa80`074da010 fffffa80`077570f0 : USBPORT!USBPORT_ProcessURB+0xad6

 

fffff880`027fc3d0 fffff880`07084af4 : 00000000`00000000 fffffa80`069ed050 fffffa80`06bd5190 fffffa80`074da010 : USBPORT!USBPORT_PdoInternalDeviceControlIrp+0x138

 

fffff880`027fc410 fffff880`00e0b7a7 : fffffa80`074da010 fffffa80`06678e40 fffffa80`074da010 fffffa80`074da010 : USBPORT!USBPORT_Dispatch+0x1dc

 

fffff880`027fc450 fffff880`00e13789 : fffff880`00e31b50 00000000`00000000 fffffa80`074da2d8 fffffa80`074da2d8 : ACPI!ACPIDispatchForwardIrp+0x37

 

fffff880`027fc480 fffff880`00e0ba3f : fffff880`00e31b50 fffffa80`03ff5010 fffffa80`074da010 fffffa80`060fa050 : ACPI!ACPIIrpDispatchDeviceControl+0x75

 

fffff880`027fc4b0 fffff880`084a6566 : 00000000`00000000 00000000`00000004 fffffa80`060fa050 fffffa80`071e1060 : ACPI!ACPIDispatchIrp+0x12b

 

fffff880`027fc530 fffff880`084d6d8f : 00000000`00000000 00000000`00000000 fffffa80`071e1060 00000000`00000000 : usbhub!UsbhFdoUrbPdoFilter+0xde

 

fffff880`027fc560 fffff880`084a4fb7 : fffffa80`074da010 fffffa80`06a24e40 fffffa80`074da010 fffffa80`074da010 : usbhub!UsbhPdoInternalDeviceControl+0x373

 

fffff880`027fc5b0 fffff880`00e0b7a7 : fffffa80`074da010 00000000`00000000 00000000`00000000 00000000`00000000 : usbhub!UsbhGenDispatch+0x57

 

fffff880`027fc5e0 fffff880`00e13789 : fffff880`00e31b50 fffffa80`03bafb50 00000000`00000080 fffffa80`074da2d8 : ACPI!ACPIDispatchForwardIrp+0x37

 

fffff880`027fc610 fffff880`00e0ba3f : fffff880`00e31b50 fffffa80`03ff6a00 fffffa80`074da010 fffffa80`07585358 : ACPI!ACPIIrpDispatchDeviceControl+0x75

 

fffff880`027fc640 fffff880`06426b1b : fffffa80`07583410 fffffa80`071e11b0 fffffa80`07585358 fffffa80`077570f0 : ACPI!ACPIDispatchIrp+0x12b

 

fffff880`027fc6c0 fffff880`06425824 : fffffa80`0412f4ab fffffa80`07583560 fffffa80`07583410 fffffa80`0412f4ab : usbser!RestartNotifyRead+0xcb

 

fffff880`027fc700 fffff800`030d95d1 : fffffa80`0412f4ab 00000000`00000002 fffffa80`07583410 fffffa80`060fadf0 : usbser!UsbSer_DevicePowerIrp_Complete+0x6c

 

fffff880`027fc730 fffff880`084c32ee : 00000000`00000000 fffffa80`071e1100 fffffa80`00000001 00000000`00000000 : nt!IopfCompleteRequest+0x341

 

fffff880`027fc820 fffff880`084c1df9 : fffffa80`0412f4a8 fffffa80`50536470 fffffa80`071e1060 fffffa80`0412f4a8 : usbhub!UsbhPdoDevicePowerState+0x50e

 

fffff880`027fc890 fffff880`084c1ba5 : fffffa80`0412f1e0 fffffa80`0412f1e0 00000000`00000000 00000000`00000000 : usbhub!UsbhPdoPower_SetPower+0xc1

 

fffff880`027fc8d0 fffff880`084a4fb7 : fffffa80`0412f1e0 00000000`00000006 fffffa80`03ff6a00 fffff880`00e1104e : usbhub!UsbhPdoPower+0xb5

 

fffff880`027fc900 fffff800`031d99e2 : fffffa80`0412f1e0 fffffa80`0412f1e0 00000000`00000000 fffffa80`0412f1e0 : usbhub!UsbhGenDispatch+0x57

 

fffff880`027fc930 fffff880`00e0b8b6 : fffffa80`06a24e40 fffffa80`0412f4a8 fffffa80`03ff6a00 fffff880`00e1104e : nt!IopPoHandleIrp+0x32

 

fffff880`027fc960 fffff880`00e097fe : fffffa80`0412f1e0 fffffa80`06a24e40 fffffa80`0642d3e0 00000000`00000000 : ACPI!ACPIDispatchForwardPowerIrp+0x56

 

fffff880`027fc990 fffff880`00e09681 : 00000000`00000000 fffff880`00e097b8 fffffa80`07583410 fffffa80`0412f4a8 : ACPI!ACPIDeviceIrpForwardRequest+0x46

 

fffff880`027fc9c0 fffff880`00e0d8c0 : fffffa80`06a24e40 fffffa80`06a24e40 fffffa80`0412f1e0 fffffa80`0412f4a8 : ACPI!ACPIDeviceIrpDeviceRequest+0x61

 

fffff880`027fca30 fffff880`00e0bbad : fffff880`00e31b50 fffffa80`03ff6a00 fffffa80`0412f1e0 fffffa80`0412f1e0 : ACPI!ACPIFilterIrpSetPower+0xe0

 

fffff880`027fca60 fffff800`031d99e...
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1 Reply
Allan_J_Intel1
Employee
54 Views

Thanks for joining the Desktop Board community.

I understand you are experiencing some issues with USB controllers.

- Are you having this problem with USB 2.0 or USB 3.0 port?

- Have you updated motherboard BIOS?

File name: http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22273/eng/BLH6... Intel® Download Center

- Would you post some screen shots of the error message?

- Have you reloaded the operating system?

- Did you perform any windows update lately?

Thanks for your time.

Allan.

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