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Unable to install windows 10 after dozen tries.

ManuelMerricksin
1,382 Views
Good morning. I have Intel core 2 DUO E8500, 3.16 Ghz desktop computer. I have tried several times to install windows 10 on it but always getting a blue screen. I strongly believe it is a configuration in the BIOS which is preventing the installation or something. Can someone tell me how to install windows 10 on it. Any help will be very much appreciated. Thank you.
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40 Replies
LeonWaksman
Super User
650 Views

1. I suggest you to reinstall Windows using the following method:
2. Please prepare your installation media (you need 8GB – 32GB USB stick), using Microsoft Media Creation Tool. This will install version 2004. Use this instead of installation media you have.
3. Your bios should be set to default settings. Usually you enter bios by pressing F2 during boot and then press F9 (Y) to set defaults and F10 (Y) to save settings and exit. Could be that you need other keys to use in your computer.
4. With the installation media inserted into USB slot, power ON your computer. 
5. Follow this tutorial to continue with installation.
6. In para. 8 you may enter Product Key from the Microsoft Distribution you bought or click on the I don't have a product key and Windows will be activated later.
8. Skip on para. 13 and continue in para. 14. Important, do not format drive where you want to install Windows, rather delete all existing partitions from this drive, till you see one unallocated space.
9. Press Next and continue with the installation.

Leon

AlHill
Super User
826 Views

Whose desktop board?  Provide the manufacturer name and model.

Doc

 

ManuelMerricksin
813 Views
Its an Intel desktop board. I see 210882, D33025. I don't know which is the model but it is an Intel desktop board.
AlHill
Super User
796 Views

Those numbers do not look correct.  Look on the board for an "AA" number.

 

AlHill
Super User
792 Views

Also, from where did you get your windows 10 install media?

 

ManuelMerricksin
790 Views
Yes yes, it is AA D82085-804. Attached is a picture of that.

I downloaded it from a site called igetintopc.com and the bootable was created using Rufus
ManuelMerricksin
782 Views

Picture of the motherboard model

AlHill
Super User
776 Views

Sounds like you have a DQ35JO

https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/desktop-boards/P35_G35_Q35/D...

https://ark.intel.com/content/www/us/en/ark/products/50382/intel-desktop-board-dq35jo.html

From where did you get your windows 10 install media?

 

From looking at your photo, I am concerned about the condition of the board.

 

 

ManuelMerricksin
773 Views
I downloaded the windows from igetintopc.com and I used Rufus to make a bootable.

The board is functioning alright. It had XP3 installed at first and it run smoothly; it is when I try to install windows 10 that I always get the blue screen error.
AlHill
Super User
770 Views

We see this all the time.  Do not go to any place but microsoft to make the install media.

Go here and follow the instructions to create the install media.  Do not use rufus or any other tool.  Just have a usb2 stick of at least 8gb.

https://www.microsoft.com/en-us/software-download/windows10

when you install w10, when you get to the point of selecting the drive, delete ALL partitions on the drive you want to install W10 on.

 

ManuelMerricksin
770 Views
Okay I will try and give feedback
n_scott_pearson
Super User Retired Employee
747 Views

While you are at it, get yourself a bottle of compressed air and clean the crap out of the system, off the motherboard, around the processor and especially in and around all fans. Remember to spray air into the power supply (via Internal port so dust is vented out exterior fan opening).

Based on how much dust is adhered to the motherboard, there is so much dust in your system that you better take it outside to do this cleaning.

...S

AlHill
Super User
738 Views

The dust was covering the board model number<G>

ManuelMerricksin
734 Views
Very appreciative. Will do that. Can I use air from standing fan??
AlHill
Super User
730 Views

Doubtful that would be strong enough.

 

ManuelMerricksin
725 Views
ManuelMerricksin
708 Views
@leon Waksman, AlHill, n_scott_pearson and any one helping; it is still behaving as such. Still giving me the blue screen. I have created a bootable media using Microsoft media creation tool but when tries to install, it still gives me the blue screen error. What must I do please??
AlHill
Super User
707 Views

What error are you getting?  Take a photo of the blue screen.

Also, provide your memory information and your HDD information.

 

 

ManuelMerricksin
748 Views

Attached pictures of memory, hard disk and error messages. 

The memory are four and they are all installed. Hard disk is showing. The error messages are two: 

1. When you call a support person, give him the info: PAGE FOUND IN NONPAGED AREA

2. IRQL NOT LESS OR EQUAL

AlHill
Super User
744 Views

I am suspecting a memory error.

How many sticks do you have and what density?

Also, removed ALL unnecessary devices - dvd, printers, scanners, etc.  Keep only the boot drive, mouse, keyboard, monitor.  Unplug everything else.  Try again.

 

 

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