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MJaco4
Beginner
1,736 Views

What BIOS settings are required to get motherboard to recognize video card?

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I'm having trouble installing a video card in my computer (specs. detailed below). Without the video card, everything works fine. I can boot into the OS without a problem, and I can even get into the BIOS setup screen.

But with the video card installed - and the HDMI cable plugged into it instead of the motherboard - I get the following:

  • I turn on the machine, and it stays on this screen:

  • I can't get into the BIOS (keystrokes seem to do nothing), and the machine won't boot.
  • After 10 to 15 seconds, I get a short beep.
  • After ~25 seconds, I get another short beep.
  • After 25 - 30 seconds, I get another short beep and the computer goes to this screen:

Here are the video settings in the BIOS:

Hardware:

  • CPU - Intel Core i5-2400
  • Operating System - Windows 7
  • Case - Fractal Design Node 202
  • PSU - Fractal Integra SFX 450W (came with the case)
  • Motherboard - Intel DQ67EP m-ITX
  • CPU Cooler - Cryorig C7 CR-C7A
  • Memory - Crucial 8GB Kit (4GB x 2) DDR3L
  • Storage - PNY CS1311 120GB 2.5" SATA III SSD
  • WiFi Adapter - ANEWKODI 600Mbps Dual Band (2.4G/150Mbps+5G/433Mbps) Wireless USB Wifi Adapter

I know the computer works without this video card; I've also had it working before with a different video card (Nvidia GeForce GTX 580). I also know that this video card has worked before in a different computer.

Do I need to change the video settings in the BIOS to get this working? Should I update my BIOS?

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1 Solution
n_scott_pearson
Super User Retired Employee
157 Views

If you are having compatibility problems, you should definitely make sure that your BIOS is fully up to date. In your case, you have BIOS 69 installed (meaning that you have never installed *any* updates). The latest available release is BIOS 111. That's a lot of BIOS releases that could have introduced fixes for compatibility issues. I definitely suggest that you upgrade your BIOS.

Here is information that may help you:

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005547.html?wapkw=b... Intel Desktop Boards BIOS Update Instructions

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005623.html# noboot Intel Desktop Boards BIOS Issue Troubleshooting

http://www.intel.com/content/www/us/en/support/boards-and-kits/000005855.html Intel Desktop Boards Graphics Issue Troubleshooting

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000007610.html Tested Peripherals for Intel Desktop Board DH77KC

https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/desktop-boards/DH77KC.pdf Supported Processors for Intel Desktop Board DH77KC

Hope this helps,

...S

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7 Replies
n_scott_pearson
Super User Retired Employee
158 Views

If you are having compatibility problems, you should definitely make sure that your BIOS is fully up to date. In your case, you have BIOS 69 installed (meaning that you have never installed *any* updates). The latest available release is BIOS 111. That's a lot of BIOS releases that could have introduced fixes for compatibility issues. I definitely suggest that you upgrade your BIOS.

Here is information that may help you:

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005547.html?wapkw=b... Intel Desktop Boards BIOS Update Instructions

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005623.html# noboot Intel Desktop Boards BIOS Issue Troubleshooting

http://www.intel.com/content/www/us/en/support/boards-and-kits/000005855.html Intel Desktop Boards Graphics Issue Troubleshooting

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000007610.html Tested Peripherals for Intel Desktop Board DH77KC

https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/desktop-boards/DH77KC.pdf Supported Processors for Intel Desktop Board DH77KC

Hope this helps,

...S

View solution in original post

MJaco4
Beginner
157 Views

Are you sure about the BIOS version?

When I look at https://downloadcenter.intel.com/product/51998/Intel-Desktop-Board-DQ67EP this page, the latest version is 0069.

n_scott_pearson
Super User Retired Employee
157 Views

Maxwell, the page you are pointing to is for the DQ67EP board, but the picture you sent is the display from a DH77KC board????

MJaco4
Beginner
157 Views

You are correct N. Scott Pearson!

I've mixed up the boards.

Everything's working fine now that I've installed the correct BIOS (https://downloadcenter.intel.com/download/27755/BIOS-Update-KCH7710H-86A-?product=59503 0111) for the correct board (https://ark.intel.com/products/59503/Intel-Desktop-Board-DH77DF DH77DF).

Thank you!

EOmer
Beginner
157 Views

Try to chage primary display adapter from auto to external

MJaco4
Beginner
157 Views

When I changed the primary display adapter to External, I still get the same results.

EOmer
Beginner
157 Views

I just checket tested peripherals for this mailboard.Thjere is no v2.0 x16 nvidia cards on list.

There is a chance that PNY 750gtx works only on pci-x 16 v2.0 port.

Sometimes when you have two pci-x when you connect to second one graphic card works as x4.

Also Pny is knows for lack of bios updates to solve known issues with their gpus.

Also majority of gtx750 don't have aditional power connector and draws all the power from mainboard.

 

That's why it hangs on pci-x 1.0 x16 ports.
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