I have an Intel desktop board model # D510MO. Board number is AAE76523-404. It's running Windows 7 Ultimate 32 bit. I can't install sound drivers on it. The Intel driver update utility doesn't produce anything. I've downloaded the correct drivers from Intel download, but they don't work. It goes through the installation process, reboots, then there's no audio device installed. I've installed the chipset driver and updated the bios.
Hello Blufx, thank you very much for joining the Intel community.
Please let me know which is the current BIOS version installed on your system?
Are you trying to install the following drivers from our web site?
- Audio: Realtek* ALC Audio Driver https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19472 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19472
- Graphics: Intel® Graphics Media Accelerator Driver for Intel® Desktop Boards for Windows 7* version 18.104.22.168.7.2230 (Latest) https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19465 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19465
Please let me know,
Could you try rolling back to the previous BIOS version? https://downloadcenter.intel.com/download/20219/BIOS-Update-MOPNV10N-86A- https://downloadcenter.intel.com/download/20219/BIOS-Update-MOPNV10N-86A-
Then, try to install the drivers again.
I rolled back the BIOS, then installed the driver. When finished there was still no audio device installed. I restarted the computer, entered setup and disabled audio. I reinstalled Windows 7. I copied the driver to desktop, restarted and enabled audio in setup. When Windows started I then installed the driver. It says the driver installed successfully, but when I hover over the speaker icon, it still says there's no audio device installed
Please try the steps suggested in the following article:
Audio Drivers Do Not Install
Let me again direct you to my post that you first replied to. I said the driver installed and even confirms that the device installed correctly. but you can hover over the speaker icon and it says there's no audio device. Neither is there one in the device manager. And none of it applies to the page you sent me to. I'm not getting any error. those drivers won't work with Windows 7, and I've already followed the last step 3 times.
There is a possibility that the audio port is not being detected by Windows because of a physical problem. As a last step you can try installing another operating system and install the proper driver again, and if you experience the same issue you may need to get your motherboard replaced (if is under warranty).
Please let me know your findings.