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idata
Community Manager
1,340 Views

Win7 x64 reports "Over Votage/Power" on USB/DZ77RE-75K

Hi all!

When running my Board (DZ77RE-75K/Intel3770K/32GB Corsair Venegeance) under Win 7 x64 I got some times the message "USB port Overvoltge/Overload" on different ports. If I reset the message it appears on another port. It does not matter if the ports are connected to any device.

I updated everything - but nothing changes.

Any idea?

Best regards

RUE

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9 Replies
idata
Community Manager
10 Views

Hello Rue,

I understand that you are receiving a message of on overvoltage on the USB ports.

This is an issue that has been reported where the operating system detects an overvoltage on the USB ports and it was fixed thru a BIOS update.

Please go ahead and update the BIOS via the F7 method.

Here you can find the instructions on how to update the BIOS:

http://www.intel.com/support/motherboards/desktop/sb/CS-030144.htm http://www.intel.com/support/motherboards/desktop/sb/CS-030144.htm

Here is the latest BIOS:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21571&ProdId=3440&lang=eng&OSVersion=...

Regards.

PV

idata
Community Manager
10 Views

Good morning!

This version of firmware is what I have already installed. So it seems the bug is not fixed completely yet.

If you need more information, please feel free to contact me. If you have any test version or debug tool don't hesitate to send it to me.

Please have in mind I am product manager for Intel based mainboards for MEN germany so you can provide me with deeper going questions and to-do's

Best regards

RUE

idata
Community Manager
10 Views

Hello again - no update?

Wolud be thankfull for any kind of information.

Best regards

RUE

idata
Community Manager
10 Views

Hello!

Is there any new information - my problem still exists because of neither help and nor ugrade of Firmware / Drivers / Management Software.

Would be thankful for any kind of help.

Strange - expensive mainboard - no support, no help.

Next time better AMD?

Best regards

RUE

idata
Community Manager
10 Views

Hi again!

BIOS upgrade to v53 did not solve anything.

Update from Win7 64 causes crash system upgrade fails.

Update settles after BIOS reset and upgrade from .bio file

Best regards

RUE

idata
Community Manager
10 Views

Hi again!

Is there a bugifx planned? - It's a boring 'feature'!

Best regards

RUE

idata
Community Manager
10 Views

Hi and thanks for 0058 firmware image.

It was hard to update my Win7 x64 system (only in recovery mode with CD-Rom possible).

Unfortunally it fixes not the described problem - I will wait for a bugfix.

Thanks and best regards

RUE

idata
Community Manager
10 Views

Hi again - same problems with firmware 0059.

Now board is getting changed the 2nd time - will report

Thanks

RUE

idata
Community Manager
10 Views

I have a DZ77GA-70K and i can confirm that the issue is not fixed.

Devices connected to this port works fine, and i think that we can just ignore the power messages but it would be better if we did not get the at all.