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rbeth5
Beginner
127 Views

black screen after updating display drivers in INTEL 61 BF mother board

Dear Team.,

 

I have a intel 61 BF mother board and dual core 3 GEN, after installing windows its working perfectly but when we are trying to install on board display drivers or dedicated graphic card drivers display getting black and not responding.

could you give some resolution.

 

thanks

rajashekhar

0 Kudos
12 Replies
AlHill
Super User
60 Views

What5 is the exact model number of your board?

 

Doc

 

rbeth5
Beginner
60 Views

DH61BF​

AlHill
Super User
60 Views

What is the bios version?

What is the processor model number?

 

Are you legacy boot or UEFI boot?

 

Doc

 

rbeth5
Beginner
60 Views

Processor Pentinum dual core gen 3​

 

Bios version as stock from 2013

 

Booting on legacy ​

AlHill
Super User
60 Views

That will not do. Boot to the bios and provide the bios revision number.

While you are there, get the processor model number.

 

Doc

 

rbeth5
Beginner
60 Views

Processor: intel pentinum CPU G2020 @ 2.90Ghz

Bios version : BFH6110H. 86A.0009.2013.0715.1155​

AlHill
Super User
60 Views

The latest graphics driver for your onboard graphics is here:

https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-

 

Remove the add-on card, and install this driver.

 

Doc

 

rbeth5
Beginner
60 Views

thanks i will try this and one more any bios update required?

rbeth5
Beginner
60 Views

I tried to install that same driver as suggested but still same issue after installing display getting black​

AlHill
Super User
60 Views

Then try different memory.

 

Doc

 

rbeth5
Beginner
60 Views

Yes we tried already still same issue​

AlHill
Super User
60 Views

Ok, does the screen stay ok until you try to update the driver?

 

If so, Download, run, and save the results of this utility as a text file:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then ATTACH the text file (using the paperclip under the toolbar).

 

Doc

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