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GZuha
Beginner
1,339 Views

chipset driver DVD-burner for Intel AY031 av

hello community.

I made an Upgrade from Windows 7 to Windows 10 and now no CD/DVD recoder recognized. I assume, it's a chipset-driver Problem. Who can give me a link to a Driver upgrade? My PC is Hewlett-Packard Compaq 8100 11Elite convertible minitower-PC and OS is Windows 10 Enterprise 64-bit

Thanks to all

snoopy39

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3 Replies
idata
Community Manager
48 Views

Hello snoopy39:

 

 

Since the Intel drivers are generic, they might or might not work with your computer, the best thing to do in this case will be to install the drivers provided by the manufacturer, which is HP.

 

I was looking for the drivers but it seems to be the PC is fully compatible with Windows® XP, Vista or 7, based on that there are no drivers available for Windows® 10, as you can confirm in here:

 

 

http://h20564.www2.hp.com/hpsc/doc/public/display%3FdocId%3Demr_na-c02030590-2 http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02030590-2

 

 

There are different results for Hewlett-Packard Compaq 8100 11 Elite, not sure if I was looking at the correct model, here is the link for HP drivers, where you can see all those results:

 

 

http://support.hp.com/us-en/drivers/selfservice/identify%3Fq%3DHewlett-Packard%2BCompaq%2B8100%2B11E... http://support.hp.com/us-en/drivers/selfservice/identify?q=Hewlett-Packard+Compaq+8100+11Elite&tool=... Z7_3054ICK0K8UDA0AQC11TA930O2

 

 

Any questions, please let me know.

 

 

Regards

 

 

Alberto
n_scott_pearson
Super User Retired Employee
48 Views

Windows 10 is not supported on Computers this old. It may be able to run in compatibility mode using the Microsoft generic drivers, but operational and performance issues will likely abound - and seemingly do...

...S

idata
Community Manager
48 Views

Hello :

 

 

Thank you very much to N. Scott Pearson for the information posted previously.

 

 

To snoopy39:

 

 

I just wanted to confirm the above information a s correct and I hope the previous details were useful for you.

 

 

Any further questions, please let me know.

 

 

Regards

 

 

Alberto

 

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