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SNeog
Beginner
1,151 Views

dh55pj mother biard problem...

Dh55pj mothetboard after imstalling new ram getting problem to updaye 64 bit and Windows is not loading.

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12 Replies
Silvia_L_Intel1
Employee
189 Views

Hello Sumit420, thanks for joining the Intel community.

Please let me have the following information from your system:

  • Processor model number:
  • Current BIOS version:
  • RAM model number:
  • Windows Version:

Sumit420, if you install the old memory Ram, are you able to access Windows?

SNeog
Beginner
189 Views

My processor model no i3 cpu 530 @ 2.93 ghz

Bios ver TCIBX10H.86A.0037.2010.0614.1712

Ram model no trancend JM1600KLH4G

Windows 7 ultimate..

SNeog
Beginner
189 Views

And yes if i install old memory 2 gb ram i am able to access

Silvia_L_Intel1
Employee
189 Views

Sumit420, the reason why the system is not working with the new memory is because the processor supports DDR3 1066/1333 MHz

http://ark.intel.com/products/46472/Intel-Core-i3-530-Processor-4M-Cache-2_93-GHz http://ark.intel.com/products/46472/Intel-Core-i3-530-Processor-4M-Cache-2_93-GHz

The memory you are trying to use supports 1600MHz. So it is not compatible with the processor. It is required to use the correct memory type when using our processors otherwise the warranty won't cover the product.

SNeog
Beginner
189 Views

Before i used 1333 mhz ram trancend TS512MLK64V3H but that time also same problem came and time i thought that ram problem and i changed the ram....

Silvia_L_Intel1
Employee
189 Views

You may need to change the RAM, but try to use the correct memory speed on the system.

You can also try to update the BIOS of the board. I would recommend you checking this link https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+Desktop+Board+DH55PJ https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+Desktop+Board+DH55PJ

It will provide you the list of BIOS and drivers available for your motherboard. According to your comments the current BIOS version on the board is 0037, you can try to install a newer version.

I would like to tell you that going straight to the latest version shouldn't be a problem, technically speaking. However based on experience, there is always chance. So I suggest you installing a few versions before updating to the latest version 0048.

ARoja10
Beginner
189 Views

I have the same issue with this motherboard, is the same procesador (intel i3 530) try to upgrade the RAM with a kingston KVR13N9S8/4 and windows its not booting (shuts down on after windows logo), the RAM module is 1333 and nothing, i have update the BIOS to the latest and still the problem persist, any ideas!? Please help

IUman
Honored Contributor II
189 Views

Hello Getand,

Let me ask you the following:

Did you try one RAM at a time on each of the DIMMs?

Do you have enough power supply, or maybe you can try a higher wattage power supply?

Do you know by any chance if this RAM is low profile or high density RAM?

ARoja10
Beginner
189 Views

I´ve try the RAM in both slots and boths works fine with the previous module, dont know about the power supply (not my expertise), the ram i asume is a low profile because its very small

http://www.kingston.com/dataSheets/KVR13N9S8_4.pdf http://www.kingston.com/dataSheets/KVR13N9S8_4.pdf

but in the sheet especifications, says (1.425V ~1.575V) same as my previous RAM module

http://www.kingston.com/dataSheets/KVR1333D3N9_2G.pdf http://www.kingston.com/dataSheets/KVR1333D3N9_2G.pdf

any ideas?

IUman
Honored Contributor II
189 Views

How many GB of RAM did you use with the previous module and how many GB are you installing with the new ones?

Please take a look to the RAM configuration and the tested memories for this motherboard at:

http://www.intel.com/support/motherboards/desktop/dh55pj/sb/CS-031469.htm# dimms http://www.intel.com/support/motherboards/desktop/dh55pj/sb/CS-031469.htm# dimms

If the old RAMs are working fine and the new ones are not, then most likely it could be a compatibility issue.

ARoja10
Beginner
189 Views

I have a 2gb of RAM and i've bought this 4gb module,

n_scott_pearson
Super User Retired Employee
189 Views

I would note that many of the low-profile DIMMs are not supported...

...S

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