dq67sw 3gb sata port not detecting hard drive

[vsing13]

My dq67sw 3GB sata port is not detecting any drive in bios .I tried changing the cable and power but that didnt help .It woks fine if connected to 6GB port .

I tried updating BIOS as well . Is there any setting which i need to toggle to get my drive seen in bios ?

[idata]

Hello Vicky1213,

Thank you for joining the Desktop Board community.

I would like to gather more information regarding your configuration, please respond to the following;

• Provide your BIOS version
• Provide the name and brand of the drive you are using.
• I noticed that this motherboard has two internal SATA 3 Gb/s ports (black), please try the other port available.

Let me know the results.

Regards,

Amy C.

[idata]

/thread/114471 Vicky1213, if you need further assistance let us know.

Regards,

Amy C.

[vsing13]

Thanks for reply my apology for delay in response.

1 .Attached is the screen capture with bios version

2. I have two HHD drive 500Gb each .Green WD

and one SSD drive of 250gb Samsung 850 EVO

3. None of the 3GB port (black one ) detects any of the drive .I tried all combination (changing power cable ,SATA cable etc)

They work fine as long as connected to 6GB port (blue one) .

Note : i have never used these black port.This is the first time i am trying to use it since i bought SSD drive.

[idata]

Thanks /thread/114471 Vicky1213.

Please check below for some information regarding your hard drives;

• The WESTERN DIGITAL WD5000AAKX interface is SATA 6 Gb/s, see here for the full specs; http://www.mwave.com/mwave/SKUSearch.asp?scriteria=AA78160# .WSXtBeXyuUl Western Digital WD500AAKX WESTERN DIGITAL WD5000AAKX Caviar Blue 500GB 7200 RPM 16MB cache SATA 6.0Gb/s 3.5" internal ha…
• The SSD 850 EVO 2.5" SATA III 250GB interface is SATA 6Gb/s, compatible with SATA 3Gb/s & SATA 1.5Gb/s interface, see here for the full specs; http://www.samsung.com/us/computing/memory-storage/solid-state-drives/ssd-850-evo-2-5-sata-iii-250gb... specs SSD 850 EVO 2.5" SATA III 250GB Memory & Storage - MZ-75E250B/AM | Samsung US

Now based on that the Samsung may have an incompatibility issue with the motherboard, and the WD does not seems to be backwards compatible. Try the connecting one hard drive at a time and see if the BIOS recognizes them.

Regards,

Amy C.

[idata]

/thread/114471 Vicky1213, hope you were able to check my last input.

Regards,

Amy C.