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Beginner
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intel board no post after installing pcie x1 sound card

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Intel board no post after installing pcie x1 sound card,, since built in sound card is dead. so i purchase a pcie x1 sound card it works almost a week, however after a weeks my desktop no post bios but with a beef. So what I did, I remove the pcie x1 sound card and try to turn on the PC and work's fine.

Any one can help me in the BIOS section what should I disable so that I can used my PCIE-X 1 sound card.

Thanks,

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Community Manager
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Hello avillavelez,

 

 

Thank you for contacting the Intel community.

 

 

I'm sorry that you haven't been able to run your system with a pcie x1 sound card.

 

 

What is you sound card model?

 

 

In this case, I suggest taking Al Hill recommendation about updating the https://downloadcenter.intel.com/download/19202/BIOS-Update-TYG4110H-86A-?product=37164 BIOS; usually the BIOS can automatically configure PCI devices. Autoconfiguration lets a user insert or remove PCI cards without having to configure the system.

 

 

In case you need BIOS update instructions you can use http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005724.html F7 BIOS Flash Update Instructions for Intel® Desktop Boards

 

 

 

If the problem persists, I would suggest contacting your sound card manufacturer to ask for compatibility hardware, if this card is new there is a possibility that there is a compatibility issue with the card and motherboard since this motherboard is old and out of support.

 

 

 

Best regards,

 

 

 

Ivan.

 

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10 Replies
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Super User
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What is your board's model number?

Doc

Doc (not an Intel employee or contractor)
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Beginner
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Hi Doc bord model is INTEL DG41TY

Thanks

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Highlighted
Super User
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With a board that old, you may be experiencing the beginnings of component failure (with the failure of onboard audio, and with the sound card no longer working).

I used to have that board, and I do not recall having to disable anything in the BIOS.

I would replace the battery, and I would make certain I was on the latest BIOS.

https://downloadcenter.intel.com/product/37164/Intel-Desktop-Board-DG41TY Downloads for Intel® Desktop Board DG41TY

Here is the tech spec on your board:

https://downloadmirror.intel.com/17101/eng/DG41TY_TechProdSpec.pdf https://downloadmirror.intel.com/17101/eng/DG41TY_TechProdSpec.pdf

Doc

Doc (not an Intel employee or contractor)
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Super User Retired Employee
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All you can do in the BIOS is disable the onboard audio solution. If you don't, it can still work, but you may need to ensure that the desired solution is enabled as the default in the Windows Mixer.

Whether a particular PCIe x1 audio card will work properly in this motherboard is dependent upon whether or not it has expectations that are beyond that provided by the motherboard. For example, it may require PCIe 3.0 support when this motherboard only supports PCIe 2.0.

...S

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Highlighted
Community Manager
24 Views

Hello avillavelez,

 

 

Thank you for contacting the Intel community.

 

 

I'm sorry that you haven't been able to run your system with a pcie x1 sound card.

 

 

What is you sound card model?

 

 

In this case, I suggest taking Al Hill recommendation about updating the https://downloadcenter.intel.com/download/19202/BIOS-Update-TYG4110H-86A-?product=37164 BIOS; usually the BIOS can automatically configure PCI devices. Autoconfiguration lets a user insert or remove PCI cards without having to configure the system.

 

 

In case you need BIOS update instructions you can use http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005724.html F7 BIOS Flash Update Instructions for Intel® Desktop Boards

 

 

 

If the problem persists, I would suggest contacting your sound card manufacturer to ask for compatibility hardware, if this card is new there is a possibility that there is a compatibility issue with the card and motherboard since this motherboard is old and out of support.

 

 

 

Best regards,

 

 

 

Ivan.

 

View solution in original post

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Beginner
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Hi Scoot, you mention "when this motherboard only supports PCIe 2.0." and my sound card has

  • 32-bit PCI 2.1 compatible bus master.

My sound card model is CMI8738-LX direct url : https://www.cmedia.com.tw/products/PCI_PCIe_AUDIO/CMI8738-LX USB Audio,PCIe audio,USB audio ic,USB sound chip--C-Media Electronics, Inc.

Any way this is noted "All you can do in the BIOS is disable the onboard audio solution. " will try this one tonight.

Thanks

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Highlighted
Beginner
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Hi Ivan.. actually i already updated the bios using F7 flash bios, loaded the latest one. but still the issues persist.

Model of my sound card is https://www.cmedia.com.tw/products/PCI_PCIe_AUDIO/CMI8738-LX USB Audio,PCIe audio,USB audio ic,USB sound chip--C-Media Electronics, Inc.

Thanks

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Highlighted
Community Manager
23 Views

Hello avillavelez,

 

 

If you installed a new add-in card in a PCI or PCI Express* slot

 

  • Some PCI Express cards require more power.
  • Remove and reinstall the new card to make sure it is fully seated in the slot.
  • Try the card in a different slot, if possible.
  • Make sure other devices and cables inside the chassis were not disturbed or loosened when you installed the new card.

 

Does the sound card have its own power-lead from the mains-socket, or is it powered from the PC-card? It seems very likely that the PSU isn't capable of carrying the extra load. It depends on the power supply you have if it is 300 watts or 350 watts I would suggest you to try with different one, perhaps a 450 watts power supply.

 

 

 

Best regards,

 

 

 

Ivan.

 

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Highlighted
Super User Retired Employee
23 Views

It's amazing how often I am called Scoot instead of Scott. No worries, I am used to it...

Anyway, as I said, PCIe 3.0 vs. PCIe 2.0 (or 2.1) is just one example of the many possible things that could be going wrong. Did you have a chance to disable the onboard audio in BIOS?

...S

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Highlighted
Community Manager
23 Views

 

Hello ,

 

 

 

I'm following on this post to ask you if your issue has been resolved or if you need further assistance.

 

 

 

Regards,

 

 

 

Ivan.
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