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rm3
Beginner
1,783 Views

internet connection

when i switch on my system i am not connected to internet but on troubleshooting scanning i am getting connected. the message i get is Intel(R)82579LM gigabit network connection has a driver problem. on scanning this problem vanishes. I have to do this everytime i open my system. pl help me in this problem

with regards

ramesh

0 Kudos
10 Replies
idata
Community Manager
101 Views

Hi Ramesh58,

 

 

Thank you for posting in Wired Communities. Please provide additional information below:

 

1) What is the brand and model of your motherboard? or what is the brand of your PC?

 

2) What is the operating system used?

 

3) Have you tried installing the driver since it mentioned there is driver problem

 

4) Is there any changes made on the system recently? e.g. new software or hardware added

 

 

Please feel free to update me.

 

 

Thanks,

 

Sharon

 

 

rm3
Beginner
101 Views

Hai Sharon

local made pc

operating system is windows 10 pro

processor is Intel (R) core (TM) i3-21020 cccpu@3.30Ghz

64 bit operating system,x64baded processor

i have uninstalled and installed but same problem continues

I did not make any changes in the system

regards

ramesh

idata
Community Manager
101 Views

Hi Ramesh58,

 

 

Thank you for the information. Please try installing the latest driver from our website to see if this could be of help.

 

https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10?product=...

 

 

What is that brand and model of the motherboard ? As this is an onboard NIC, you may contact the board vendor as they are in better position to assist you to check on the hardware aspect and also provide customized driver.

 

 

Thanks,

 

Sharon

 

rm3
Beginner
101 Views

Hello,

This is my system info :

C:\WINDOWS\system32>systeminfo

Host Name: DESKTOP-I85PUN6

 

OS Name: Microsoft Windows 10 Pro

 

OS Version: 10.0.16299 N/A Build 16299

 

OS Manufacturer: Microsoft Corporation

 

OS Configuration: Standalone Workstation

 

OS Build Type: Multiprocessor Free

 

Registered Owner: Windows User

 

Registered Organization:

 

Product ID: 00330-80000-00000-AA761

 

Original Install Date: 12/13/2017, 12:52:56 AM

 

System Boot Time: 12/14/2017, 5:58:37 PM

 

System Manufacturer:

 

System Model:

 

System Type: x64-based PC

 

Processor(s): 1 Processor(s) Installed.

 

[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3300 Mhz

 

BIOS Version: Intel Corp. BEH6110H.86A.0120.2013.1112.1412, 11/12/2013

 

Windows Directory: C:\WINDOWS

 

System Directory: C:\WINDOWS\system32

 

Boot Device: \Device\HarddiskVolume2

 

System Locale: en-us;English (United States)

 

Input Locale: en-us;English (United States)

 

Time Zone: (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi

 

Total Physical Memory: 3,928 MB

 

Available Physical Memory: 1,462 MB

 

Virtual Memory: Max Size: 5,336 MB

 

Virtual Memory: Available: 2,379 MB

 

Virtual Memory: In Use: 2,957 MB

 

Page File Location(s): C:\pagefile.sys

 

Domain: WORKGROUP

 

Logon Server: \\DESKTOP-I85PUN6

 

Hotfix(s): 4 Hotfix(s) Installed.

 

[01]: KB4053577

 

[02]: KB4054022

 

[03]: KB4055237

 

[04]: KB4054517

 

Network Card(s): 1 NIC(s) Installed.

 

[01]: Intel(R) 82579V Gigabit Network Connection

 

Connection Name: Ethernet

 

DHCP Enabled: Yes

 

DHCP Server: 192.168.0.1

 

IP address(es)

 

[01]: 192.168.0.5

 

[02]: fe80::3160:fe8b:aba8:f210

 

Hyper-V Requirements: VM Monitor Mode Extensions: Yes

 

Virtualization Enabled In Firmware: Yes

 

Second Level Address Translation: Yes

 

Data Execution Prevention Available: Yes
rm3
Beginner
101 Views

Motherboard

Manufacturer Intel Corporation

Model DH61WW (CPU 1)

Version AAG23116-303

Chipset Vendor Intel

Chipset Model Sandy Bridge

Chipset Revision 09

Southbridge Vendor Intel

Southbridge Model H61

Southbridge Revision B3

System Temperature 38 °C

BIOS

Brand Intel Corp.

Version BEH6110H.86A.0120.2013.1112.1412

Date 11/12/2013

rm3
Beginner
101 Views

tried installing software from the link which you have provided.. but in the link I can see the Version: 22.10 .. but after installing I see it is 12.15.. please see the snapshot below.

idata
Community Manager
101 Views

Hi Ramesh58,

 

 

Thank you for the information. Version 22.10 refers to the software version but the driver version is the lower version number 12.15.31.4. Do you still encounter the said issue? As this is an onboard NIC on Intel board, you can further check with the desktop board support. However, please be informed this model is already end of interactive support, you may refer to this website for reference https://www.intel.com/content/www/us/en/support/articles/000016241/boards-and-kits/desktop-boards.ht...

 

 

Checking on the support site for DH61WW, Windows 10 is not on the supported operating system. https://downloadcenter.intel.com/product/54876

 

 

I will help forward your inquiry to the board support. Thank you.

 

 

Thanks,

 

Sharon

 

rm3
Beginner
101 Views

hai Sharon.

thank u for your reply.

if windows 10 doest support then what I have to do .Pl suggest me an alternative to my problem as each and every time I switch on my system I have to scan or restart the system then only I am getting connected to the internet

let me know what I have to do to overcome my problem

regards

ramesh

idata
Community Manager
101 Views

Hi Ramesh58,

 

 

Thank you for the reply. I have forwarded your post to Desktop board support to better assist on your inquiry.

 

 

Regards,

 

Sharon

 

n_scott_pearson
Super User Retired Employee
101 Views

There is not much that we can do for you. If the driver provided does not work (you are the first to run into this), then there is nothing you can do (Windows 10 is not supported).

The only viable solution is to purchase a PCIe-based Networking card (you can get these pretty cheaply) and install and use it in place of the Intel onboard solution.

When you add this replacement, remember to go into BIOS Setup and disable the onboard solution so that it doesn't interfere with this replacement solution.

Hope this helps

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