I bought a DH87MC (BIOS version 0047) & Core i5-4570 a few months ago to run Win8. Everything worked as expected. About a week ago I decided to upgrade to a 180GB 525 SSD Series (model SSDMCEAC180B301, firmware version 2.0.6) and Windows 8.1. This is where I ran into trouble.
When I attempted to load the OS, I got an error message stating:
"Windows could not format a partition on disk 0. The error occurred while preparing the partition selected for installation. Error code:0x80070057"
I have to do a hard reset when this error occurs and the mSATA SSD is missing from BIOS. The only way I can get the mSATA SSD to show back up is to completely remove all power from the machine.
At first, I thought it was a bad drive. I ordered it from Amazon & requested a replacement. But when it arrived, I was still getting the same results. I even tried to load the AHCI Rapid Storage Technology drivers during installation when you're selecting a disk. Same results.
Next installed Windows 8.1 Enterprise x64 on my Seagate Constellation ES 2TB HDD. Then I opened Disk Management, selected the 525 SSD, deleted the volume, and recreated a simple volume "D:". I opened an elevated command prompt and ran "format d: /P:0" to try to completely zero out the SSD. The format failed with:
"The media being formatted has been removed or has become invalid.
My next step was to plug in the 525 SSD into a Syba mSATA to SATA adapter (model SY-ADA40050). Results were positive. I was able to delete all partitions, format, and install the OS as one would expect.
So this leads me to believe something is wrong with the mSATA port on the DH87MC. I am using a 120GB 525 SSD Series on my laptop - HP 8570w - and it runs like a champ. So I'm really disappointed it won't work on the desktop motherboard.
Can someone from Intel help?
This issue seems to be similar to other issue reported in this motherboard with a SSD of the same series family as you may have noticed. Let me check for any further updates on that issue and include this other issue.
Please let me have the AA number and Serial number of the motherboard you have. Also the model of the processor installed, full operating system version, model and manufacturer of power supply and memory installed
Hi Diego - I sent you a direct message with the info on the board.
Power supply: Corsair Builder series CX430
Memory: 4x8GB=32GB total. Crucial DDR3 1333, CL9 Unbuffered UDIMM (CT2CP102464BA1339)
Ultimately I want to install Windows 8.1 Enterprise 64-bit. But during my many troubleshooting steps I've tried Win8 64-bit, Windows Server 2012 Std (with GUI), and Windows Server 2012 R2 Std (with GUI). I've also tried installing from DVD and multiple USB (2.0 and 3.0) drives.
Thank you Chris, I'll attach the information you just provided to the original issue that was reported.
JohnTee, could you please provide the same information that provided by Chris?
Thank you Diego! I have sent you a PM with the requested info.
Batch # : CNBT37S209
Date of Manufacture: July 28, 2013
Batch # : L309A899
GeiL Evo Leggera DDR3
PC3 12800 1600 MHz
4GB X 2
Cooler Master eXtreme Power Plus 550W ATX
Samsung 840 pro 250GB
WD Caviar Green 1TB
OS: Windows 7 Ultimate x64
Version # : G86511-200
Message was edited by: Diego Arce
When I bought the motherboard, I expected Intel-Quality because of the name value. Also I bought the board because of the m-sata slot.
Do we have any updated news?