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skira1
Beginner
1,437 Views

no display after i install the r9 280x on my dh67bl motherboard.

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Hi,

I recently purchased a new asus r9 280x graphics card for my computer but i m not getting any display after i install the card.

here is my computer specs.

OS NameMicrosoft Windows 7 UltimateVersion6.1.7600 Build 7600Other OS DescriptionNot AvailableOS ManufacturerMicrosoft CorporationSystem NameSK-PCSystem ManufacturerINTEL_System ModelDH67BL__System Typex64-based PCProcessorIntel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)BIOS Version/DateIntel Corp. BLH6710H.86A.0119.2011.0523.1030, 5/23/2011SMBIOS Version2.7Windows DirectoryC:\WindowsSystem DirectoryC:\Windows\system32Boot Device\Device\HarddiskVolume5LocaleUnited StatesHardware Abstraction LayerVersion = "6.1.7600.16385"User NameSK-PC\S KTime ZoneIndia Standard TimeInstalled Physical Memory (RAM)16.0 GBTotal Physical Memory16.0 GBAvailable Physical Memory11.9 GBTotal Virtual Memory32.0 GBAvailable Virtual Memory27.3 GBPage File Space16.0 GB
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1 Solution
Silvia_L_Intel1
Employee
157 Views

Hello S-K, I'm sorry to hear you are having issues with your motherboard and this new video card, but it looks like a compatibility issue between these two devices.

Are you getting this issue when using the onboard video from the motherboard?

I was able to find out that your board is running BIOS version 0119. The latest BIOS version available on the download center is version 0160.

It is important to know that going straight to the latest version shouldn't be a problem, technically speaking. However based on experience, there is always chance.

I would recommend checking the BIOS Update Release Notes on this URL. You will be able to see the fixes and features included on each version. http://downloadmirror.intel.com/22273/eng/BL_0160_ReleaseNotes.pdf http://downloadmirror.intel.com/22273/eng/BL_0160_ReleaseNotes.pdf

This URL will show you the list of BIOS files that you can flash on your board.

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3282 https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3282

S-K, I cannot assure you this is going to fix the issue with your video card, but it will be an excellent and a necessary troubleshooting step.

In addition to that, you can also try using a bigger power supply.

 

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3 Replies
Silvia_L_Intel1
Employee
158 Views

Hello S-K, I'm sorry to hear you are having issues with your motherboard and this new video card, but it looks like a compatibility issue between these two devices.

Are you getting this issue when using the onboard video from the motherboard?

I was able to find out that your board is running BIOS version 0119. The latest BIOS version available on the download center is version 0160.

It is important to know that going straight to the latest version shouldn't be a problem, technically speaking. However based on experience, there is always chance.

I would recommend checking the BIOS Update Release Notes on this URL. You will be able to see the fixes and features included on each version. http://downloadmirror.intel.com/22273/eng/BL_0160_ReleaseNotes.pdf http://downloadmirror.intel.com/22273/eng/BL_0160_ReleaseNotes.pdf

This URL will show you the list of BIOS files that you can flash on your board.

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3282 https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3282

S-K, I cannot assure you this is going to fix the issue with your video card, but it will be an excellent and a necessary troubleshooting step.

In addition to that, you can also try using a bigger power supply.

 

View solution in original post

skira1
Beginner
157 Views

Thanks a lot sylvia my Graphic card is working now !!

Silvia_L_Intel1
Employee
157 Views

I'm glad to know it worked.

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