problems with Intel real sense camera

[AlHill]

​Hi DTale1, the location for RealSense questions is at the link below:

https://support.intelrealsense.com/hc/en-us/community/topics

Doc

[jhold7]

The instructions below use the Intel® RealSense™ SR300 camera as an example. If you have an Intel® RealSense™ F200 Camera, substitute all instances of SR300 with F200.

1. Go to Device Manager.
3. Under Imaging devices, uninstall these drivers in the following order:

• SR300 Virtual camera.
  • SR300 Depth camera.

1. Under Camera Devices, uninstall this driver:

• SR300 RGB camera

1. Under Universal Serial Bus devices, uninstall this driver:

• SR300 Device

1. Download the driver, select the file named intel_rs_dcm_sr300_3.3.27.5718.exe.
2. Open a command prompt window, and go to where the .exe file is located.
3. Run the following command:

[AlHill]

RealSense issues are handled here:

https://support.intelrealsense.com/hc/en-us/community/topics

Doc

@MartyG​ 

[MartyG]

@Al.Hill​  Thanks for the redirection to the RealSense forum!

[AlHill]

@jhold7​  Plagiarized response from https://support.intelrealsense.com/hc/en-us/articles/360022951533-Windows-10-Issues-with-Intel-RealS...

Doc