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DTale1
Beginner
184 Views

problems with Intel real sense camera

 
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5 Replies
AlHill
Super User
120 Views

​Hi DTale1, the location for RealSense questions is at the link below:

https://support.intelrealsense.com/hc/en-us/community/topics

 

Doc

jhold7
Beginner
120 Views

The instructions below use the Intel® RealSense™ SR300 camera as an example. If you have an Intel® RealSense™ F200 Camera, substitute all instances of SR300 with F200.

  1. Go to Device Manager.
  2. Under Imaging devices, uninstall these drivers in the following order:
  • SR300 Virtual camera.
    • SR300 Depth camera.
  1. Under Camera Devices, uninstall this driver:
  • SR300 RGB camera
  1. Under Universal Serial Bus devices, uninstall this driver:
  • SR300 Device
  1. Download the driver, select the file named intel_rs_dcm_sr300_3.3.27.5718.exe.
  2. Open a command prompt window, and go to where the .exe file is located.
  3. Run the following command:

 

AlHill
Super User
120 Views

RealSense issues are handled here:

https://support.intelrealsense.com/hc/en-us/community/topics

 

Doc

@MartyG​ 

MartyG
Honored Contributor III
120 Views

@Al.Hill​  Thanks for the redirection to the RealSense forum!

AlHill
Super User
120 Views