Community
cancel
Showing results for 
Search instead for 
Did you mean: 
freze1
Beginner
2,035 Views

red pixels + blinks

Hi There ,

I am having an annoying red dots and a blinking screen .

I had a 27" monitor bought it with the PC , connect it to the PC to install the OS , then connected another 23" monitor .... last week I got red dots on my 23" screen , thought it was the screen .. replaced it with the 27" one and I still get the red dots .

I updated my BIOS to the latest version on the web (0060) didn't fix it , also tried to remove one of the 2 memory slots but also nothing worked , re installed the windows OS also didnt help .... HELLLLLPPPPP

Specs :

DZ77RE-75K MO. BO.

3770k

2x4GB corsair vengeance

180 intel SSD

1 TB WD HD

thanks !

0 Kudos
7 Replies
NICHOLAS_F_Intel
Employee
57 Views

Hi foad,

Red dots on the screen can be a couple different issues; burnt out pixels, failing GPU (in this case the i7-3770k), bad motherboard, etc.

Can you provide me a copy of your dxdiag for review? (Start -> Run -> dxdiag -> Save All information).

Thank you,

-Nic

freze1
Beginner
57 Views

Now My screens doesn not show almost at all ( 2-3 secs / minute ) , can I give to you the file in safe mode ?

and thanks in advance !

NICHOLAS_F_Intel
Employee
57 Views

Just copy and paste the text here!

I will say though, if this issue is getting progressively worse, it definitely sounds like a bad hardware problem. If you can, try using a different cable and see if that fixes anything.

Thanks,

-Nic

freze1
Beginner
57 Views

OK let me clear some points :

Built the PC less than 2 moths ago , bought also new cable and new 27" screen . when I installed OS I used that screen , used it another day , then replaced it with another one , the MOBO has only HDMI output , the first screen had HMDI input , the 2nd had DVI so connected with HDMI TO DVI cable for about 5 weeks or so ,,,

dont know what happened ( drivers updated or HW issue ) but I start getting red dots on the screen and mere flicker , thought it was the screen cuz the PC was too new ... so I sent the screen to the lab to fix it ( seems it was good screen ! ) and connected the 1st same screen I installed the OS with with HDMI CABLE ...

and I started to get more flickering and blinking and the same red dots ...

changed cable , didnt help , connected the screen to another PCs works fine on the ( with the same cable ) ...

in safe mode I can log in without much flickering ... so uninstalled the graphics driver ... the problem was still there ,,, installed many different versions of the graphics drivers and when I boot into normal mode I get almsot no screen now ...

so I am having trouble posting the thing you asked in normal mode :s

freze1
Beginner
57 Views

Dont ask me How I managed to get the file out of the blank screen ... but here it is :

https://dl.dropbox.com/u/50571219/DxDiag.txt https://dl.dropbox.com/u/50571219/DxDiag.txt

here is another log when I deleted the graphic driver driver

https://dl.dropbox.com/u/50571219/DxDiag_no%20Driver.txt https://dl.dropbox.com/u/50571219/DxDiag_no%20Driver.txt

it detects a VGA graphics somehow ...

waiting for your reply !

NICHOLAS_F_Intel
Employee
57 Views

Thanks for the information. It looks like you're using an out-of-date and/or default driver. Go ahead and install this one; http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22083&lang=eng&OSVersion=Windows%207%... http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22083&lang=eng&OSVersion=Windows%207%...

Let me know if there is any improvement. Though it still sounds a lot like a failing hardware issue; do you have another processor and/or motherboard you could swap out and see if you still get the red dots?

Thanks,

-Nic

freze1
Beginner
57 Views

The driver didnt do any better ..

The annoying thing is that the PC is less than 2 months old ...

I bought it from intel USA , and I live in Israel ... so now I will have so many troubles to replace parts if you are saying it is hardware issue .. :s

Reply