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BOwen2
Beginner
1,166 Views

trying to update driver for "usb-if xhci usb host controller"

is there any way to download this driver? I have a very sick family member and narrowly avoided a tragedy when I had to quickly look up medical information​. The mouse was inactive due to a USB conflict (obviously related to above driver.)

0 Kudos
7 Replies
n_scott_pearson
Super User Retired Employee
832 Views

What chipset? What version of Windows?​

Motta
Beginner
818 Views

Tengo ese problema

para un notebook HP Envy 17-3095la

Intel wiUSB - USB-IF xHCI USB Host Controller

con windows 7 de 64 bit

no encuentro controlador, Gracias.

 

AlHill
Super User
814 Views

What is the model number of your processor?

If you do not know,  Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc

 

Motta
Beginner
801 Views

Aquí envió el archivo adjunto de texto.

Gracias.

n_scott_pearson
Super User Retired Employee
789 Views

For Windows 7, HP provides you with drivers. Why are you not using them? I found one here: https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56907.exe.

...S

Motta
Beginner
785 Views

Instale el controlador que me recomendó, me aparece un error al instalarlo.

se lo adjunto, g.racias

n_scott_pearson
Super User Retired Employee
778 Views

This means that the link that I found is to a driver version that is too new for your hardware. You will need to go to the HP site yourself (here: https://support.hp.com/us-en) and enter the information for your laptop and download the USB package that it ends up pointing you to.

...S

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