trying to update driver for "usb-if xhci usb host controller"

[BOwen2]

is there any way to download this driver? I have a very sick family member and narrowly avoided a tragedy when I had to quickly look up medical information​. The mouse was inactive due to a USB conflict (obviously related to above driver.)

[n_scott_pearson]

What chipset? What version of Windows?​

[Motta]

Tengo ese problema

para un notebook HP Envy 17-3095la

Intel wiUSB - USB-IF xHCI USB Host Controller

con windows 7 de 64 bit

no encuentro controlador, Gracias.

[AlHill]

What is the model number of your processor?

If you do not know,  Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc

[Motta]

Aquí envió el archivo adjunto de texto.

Gracias.

[n_scott_pearson]

For Windows 7, HP provides you with drivers. Why are you not using them? I found one here: https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56907.exe.

...S

[Motta]

Instale el controlador que me recomendó, me aparece un error al instalarlo.

se lo adjunto, g.racias

[n_scott_pearson]

This means that the link that I found is to a driver version that is too new for your hardware. You will need to go to the HP site yourself (here: https://support.hp.com/us-en) and enter the information for your laptop and download the USB package that it ends up pointing you to.

...S