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unable to download software updates with Intel® Driver & Support Assistant

Michel_Tison
Beginner
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Hello,

The Intel® Driver & Support Assistant (https://www.intel.com/content/www/fr/fr/support/intel-driver-support-assistant.html) scan correctly my PC.

2 software updates are available, Intel Wireless Bluetooth pour Windows 10 and Pilotes Wi-Fi Windows 10 pour cartes sans fil Intel, but when i start the download, 0% appears and after about 10 seconds, a message "Plusieurs erreurs de téléchargement" appears.

The PC is behind a firewall Palo Alto PA-3220. No errors are present in the log of Firewall.

If i try to connect without firewall connection (with a shared connection on smartphone), all is allright : download is possible.

However, il i try to download directly the software on https://www.intel.com/content/www/fr/fr/search.html?ws=text#t=Downloads&layout=table&cf:Downloads=[%...Downloads are ok, even behind the same firewall Palo Alto.

Have you got any ideas of this problems?

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