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- xw4200 WorkStation recognizes 4gb but only uses 3.25gb
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JHunt8
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05-18-2015
01:16 AM
1,304 Views
xw4200 WorkStation recognizes 4gb but only uses 3.25gb
Okay,
So basically my PC is only recognizing 3.25gb of my Ram. I have researched this various ammounts of times. Done BIOS updates (Currently on Version 1.09)
I have tried a few methods like the MSConfig>Memory>AdvancedSettings.
Even CPU-Z recognizes all 4gb. Same in my BIOS and Same in My Computer except only 3.25 is usable.
CPU-Z (Image of 4gb Recognized)
My Computer (You have all seen this before. But just to provide more information)
I know my RAM is not buggered either. As I have tried it in a xw4300 WorkStation
Im not sure if this is even in the right section. Sorry if its not I did look around for the most appropriate section
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Kevin_M_Intel
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05-19-2015
12:43 PM
56 Views
Perhaps you have a 32-bit Operating System? What happens if you test 1 stick only until you test all? Is every single Stick recognized individually?
JHunt8
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05-19-2015
12:57 PM
56 Views
No I forgot to add I formatted my HardDrive Installed XP so i could do a MicroCode update on my Processor. And then I updated my BIOS from XP. This stil did not show all my RAM. I then Installed WIN 7 PRO 64bit. And Used Disk Ceanup to remove the Old Windows OS. I have 2 sticks of 2gb. And 1 stick Shows the full 2gb. And I tried the other and it still shows the 2gb
It Says its HardWare Reserved
Kevin_M_Intel
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05-20-2015
08:36 AM
56 Views
May I know what the memory part number is? Can you also post your system information report here?
How to get it?
System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.
JHunt8
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05-22-2015
06:19 PM
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I think this here is the part Number. I'm not sure. For my RAM that is
HYMP125U64CP8
System report is Attached!
Kevin_M_Intel
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05-26-2015
09:20 AM
56 Views
Hello Dontcha,
Thank you for sharing this information.
Checking these reports, I see the computer is recognizing 4GB installed on the motherboard but the availability may be limited by the Operating System or a configuration in your system.
At this point, the best step is to contact HP and report this issue to them. Doing a BIOS update may do the trick as well.
Kevin M
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