Intel® DevCloud
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500: Internal Server Error 

ywang273
Beginner
2,439 Views

I have been successfully using the cloud last day, but today I am unable to access JupyterHub with google chrome and firefox browser. The message displayed is:

500: Internal Server Error 

Then click start, and it appears your server is starting up,A while it appears spawn failed:timeout.

I read the previous posts, but I didn't solve them.My account number is u36942.How can I solve it?Looking forward to your reply!

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1 Solution
JEYANTHKRI_N_Intel
2,439 Views

Hi,

Thanks for reaching out to us,

We understand your concern . Could you please  specify what all options you have tried so that we can debug more into this issue. For reference you can go through this link ( https://software.intel.com/en-us/forums/intel-devcloud/topic/840674 )

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6 Replies
JEYANTHKRI_N_Intel
2,440 Views

Hi,

Thanks for reaching out to us,

We understand your concern . Could you please  specify what all options you have tried so that we can debug more into this issue. For reference you can go through this link ( https://software.intel.com/en-us/forums/intel-devcloud/topic/840674 )

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ywang273
Beginner
2,439 Views

OK, thank you. Let me have a look.

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JEYANTHKRI_N_Intel
2,439 Views

Hi,

Could you please let us know whether the issue is resolved now? 

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ywang273
Beginner
2,439 Views

OK, I've settled it. Thank you!

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DaveLandon
Beginner
2,439 Views
Same issue. How can I resolve this? Thanks!
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JananiC_Intel
Moderator
2,439 Views

Hi,

Thanks for the confirmation Wang,we are closing this case.

@Landon, Dave kindly follow the above instructions(https://software.intel.com/en-us/forums/intel-devcloud/topic/840674),if not raise this issue as a new thread.

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