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ywang273
Beginner
265 Views

500: Internal Server Error 

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I have been successfully using the cloud last day, but today I am unable to access JupyterHub with google chrome and firefox browser. The message displayed is:

500: Internal Server Error 

Then click start, and it appears your server is starting up,A while it appears spawn failed:timeout.

I read the previous posts, but I didn't solve them.My account number is u36942.How can I solve it?Looking forward to your reply!

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1 Solution
265 Views

Hi,

Thanks for reaching out to us,

We understand your concern . Could you please  specify what all options you have tried so that we can debug more into this issue. For reference you can go through this link ( https://software.intel.com/en-us/forums/intel-devcloud/topic/840674 )

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6 Replies
266 Views

Hi,

Thanks for reaching out to us,

We understand your concern . Could you please  specify what all options you have tried so that we can debug more into this issue. For reference you can go through this link ( https://software.intel.com/en-us/forums/intel-devcloud/topic/840674 )

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ywang273
Beginner
265 Views

OK, thank you. Let me have a look.

265 Views

Hi,

Could you please let us know whether the issue is resolved now? 

ywang273
Beginner
265 Views

OK, I've settled it. Thank you!

DaveLandon
Beginner
265 Views
Same issue. How can I resolve this? Thanks!
JananiC_Intel
Moderator
265 Views

Hi,

Thanks for the confirmation Wang,we are closing this case.

@Landon, Dave kindly follow the above instructions(https://software.intel.com/en-us/forums/intel-devcloud/topic/840674),if not raise this issue as a new thread.

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