500 : Internal Server Error

[I_Y_H]

Hi,

When I try to access the JupyterHub , I get something like below:

500 : Internal Server Error

Error in Authenticator.pre_spawn_start: RuntimeError socket_connect_unix failed: 15137 socket_connect_unix failed: 15137 socket_connect_unix failed: 15137 qstat: cannot connect to server (null) (errno=15137) could not connect to trqauthd qstat: Error (15137 - could not connect to trqauthd)

You can try restarting your server from the home page.

How can I solve it, please? Thanks a lot in advance.

[Gopika_Intel · Accepted solution]

Hi,

Thank you for posting in Intel Communities. The jupyter issue is temporary. We are checking this with the internal team. We will get back to you as soon as we get an update.

Regards

Gopika

[I_Y_H]

Got it, Gopika. Thanks a lot for the reply and help.

Looking forward to the fix.

[YuningQiu]

Hi Gopika,

I meet this issue today. Is there any solution to fix this? My id is u167825.

Many thanks!

Yuning

[Alcorta__Erika_Susan]

I'd like to follow this thread since I am having the same issue

[Misra]

Hi,

I have the same issue. I hope it gets fixed soon. Thank you. 

[Frolo]

The same here!

My id is u80349 and I have not been accessing the jupyter notebook since yesterday.

[Frolo]

I found this morning that my issue had been fixed. I don't know the details but I appreciate those supports.

[I_Y_H]

My issue is also resolved. Thanks, Gopika and the DevCloud support team. Really appreciate your help.

[Gopika_Intel]

Hi,

Thank you for the confirmation and accepting our response as solution. The JupyterLab 500:Internal Server error issue has been resolved.

If you need any additional information, please post a new question as this thread will no longer be monitored by Intel

Regards

Gopika

[Misra]

I just checked. The issue has been resolved. Thank you. I appreciate the support team's effort.