502 Bad Gateway for Inteldevcloud jupyter lab

[Arunnn]

Hey I have been trying to access the jupyterlab notebook ,from the Intel devcloud oneapi and I was wondering why this gateway error happens? All of my friends are also facing the same issue. Please let me know ,if there is something I can do to resolve it.It was working well, until a week ago. Best regards, arun

[Luis_at_Intel]

Hi Arunnn,

Thank you for reaching out to us.

Please specify which Developer Cloud product you are encountering issues with. Is it Intel® Developer Cloud, Intel® Developer Cloud for the Edge, or Intel® Tiber™ Developer Cloud for oneAPI?

Best Regards,

Luis

[Arunnn]

Hello Luis, 

Thank you for the response.

I am trying to use the Jupyterlab notebooks for both Intel® Developer Cloud for the Edge, and Intel® Tiber™ Developer Cloud for oneAPI to work on the open vino libraries and packages in the cloud and for now I am getting a bad gateway error or timeout errors.

Either this error if it open ups or

this one when the server does not opens the notebook

[Wan_Intel]

Hi Arunnn,

Thanks for reaching out to us.

Could you please try the following methods and see if the issue can be resolved?

• Refresh the browser several times to allow the server to successfully load.
• Try again in a different browser.

Regards,

Wan

[Wan_Intel]

Hi Arunnn,

Thanks for your question.

If you need additional information from Intel, please submit a new question as this thread will no longer be monitored.

Regards,

Wan