Intel® DevCloud
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Accessing jupyter.oneapi.devcloud.intel.com as blue badge

RACheseb
Employee
1,957 Views

I recently joined Intel as blue badge but had gone thru an interview process where I enrolled for devcloud account thru my home email uXXXXX.

I was then hired recently as blue badge and enrolled in devcloud as blue badge uXXXXX

 

When I attempt to access JupyterLab here (bottom of this page https://devcloud.intel.com/oneapi/get_started/ on the JupyterLab icon) it will launch my Jupyter lab but under my old home registered account uXXXXX

 

So I am on a page clearly saying I am user uXXXXX and at the bottom of the same page is a link to JupyterLab and when i click that link I get switched to user XXXXX.. I need to be able to access my uXXXXX via Jupyter lab how can I change the userid for accessing this page to my blue badge account?

RACheseb_0-1624569276141.png

 

 

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6 Replies
RashmiP_Intel
Moderator
1,921 Views

Hi


Thanks for reaching to Devcloud forum.


Please try below things:

  • Have you registered both these accounts using same email id?
  • Clear the browser cache
  • Try to access in incognito mode 


Please inform us if this helps.


Regards,

Rashmi


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RACheseb
Employee
1,901 Views

A colleague helped me find a logout button and I was then able to login again again as the newer blue badge users - that solves my issue! However, I no longer see a logout button as I had seen before - never the less I am in solved state now

 

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RashmiP_Intel
Moderator
1,886 Views

Hi,

 

I am attaching some options here to logout from Jupyter lab.

Please try them and let us know if that resolves your issue.

 

Regards,

Rashmi

logout1.png

logout2.png

 

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RashmiP_Intel
Moderator
1,851 Views

Hi,


We haven't heard back from you. Is your issue resolved? Can we discontinue monitoring this thread? Please let us know if the issue still persists.


Regards,

Rashmi


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RashmiP_Intel
Moderator
1,828 Views

Hi,


We have not heard back from you, so we will close this inquiry now. If you need further assistance, please post a new question.


Thanks,

Rashmi


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RACheseb
Employee
1,823 Views

I think issue has been fixed - thank you!

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