Arria 10 Not Functioning

[E-Hong]

I recently ran deep learning inference using "HETERO:FPGA,CPU" plugin, but the process fails with error shown below.

The problem was fixed previously, but it happens again now. Post created previously:

https://community.intel.com/t5/Intel-DevCloud-for-Edge/URGENT-Arria-10-Not-Functioning/m-p/1300705/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEtSRkVQRlROTkFGMUxFfDEzMDA3MDV8U1VCU0NSSVBUSU9OU3xoSw#M457

It shows that:

ERROR: CL_DEVICE_NOT_FOUND
Location: /home/jenkins/agent/workspace/private-ci/ie/build-linux-ubuntu18/b/repos/fpga-plugin/thirdparty/dla/runtime/core/src/AOCL_Utils.cpp:381
Query for number of devices failed
Error Code: 147
Error Description: Error: Failure due to generic standard exception.
File: /home/jenkins/agent/workspace/private-ci/ie/build-linux-ubuntu18/b/repos/fpga-plugin/thirdparty/dla/runtime/core/src/AOCL_Utils.cpp
Function:
Line #: 381

Thank you.

[ChrisB_Intel]

Thanks for the report, we are working on it.

Regards,

Chris

[ChrisB_Intel · Accepted solution]

Apologies for the delay, it appears to be fixed now. Please let me know if you have still having an issue.

Thanks

Chris